Assistant Director for Mission Assessment

St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence.

About the role

The Assistant Director is responsible for overseeing the assessment practices, outcomes, and action plans across the University’s five mission departments: the Institute for Vincentian Impact, Campus Ministry, the Vincentian Center for Church and Society, the Office of Mission Initiatives, and the Office of Equity and Inclusion. In alignment with the University’s strategic plan, assessment framework, and data-informed practices, the Assistant Director will support efforts to centralize data collection, operationalize assessment processes, and conduct meaningful analysis to inform program improvement and strategic decision-making. This position serves as the Mission sector representative on the University Assessment Committee and contributes to both institutional and Vincentian accreditation efforts. The Assistant Director is also responsible for leading outcomes assessment and establishing both long- and short-term goals for mission-aligned programs, departments, and initiatives.

Responsibilities

• Support the development, implementation, and oversight of assessment plans across all mission departments in alignment with institutional goals and Mission identity and identified areas of the current strategic plan.
• Support the creation and tracking of measurable outcomes for programs, events, and initiatives that reflect Catholic and Vincentian values.
• Manage the build, trainings, maintenance, and effective use of the University’s volunteer management platform, GivePulse, to track service participation and engagement.
• Oversee all community engagement data collection resources, including Qualtrics, Formstack, GivePulse, and other related tools to support program evaluation and reporting.
• Lead analyses of qualitative and quantitative data to evaluate program effectiveness, including the administration and analysis of the Catholic Identity and Mission Assessment (CIMA) surveys for new students, graduating seniors, and alumni to inform continuous improvement, and support storytelling of mission impact.
• Assist in identifying and evaluating community partnerships for mission-aligned service and impact assessment.
• Collaborate with mission-related departments to prepare and present annual and necessary periodic reports on program performance, including faculty engagement, student participation, demographic data, and retention data.
• Support University-wide accreditation processes by providing mission-specific data, reports, and documentation as needed.
• Create centralized tools and processes to streamline data collection, improve accuracy, and ensure consistency across departments.
• Coordinate and facilitate assessment workshops and training for Mission department staff to build capacity and enhance assessment culture.
• Represent the Division of Mission on the University Assessment Committee and other committees as assigned.
• Supervise departmental graduate assistant.
• Support the development of assessment plans for the Office of Student Affairs, assisting in the creation of strategies for data collection by that office, and providing analyses and presentation materials requested, with the explicit approval of the Assistant Vice President for Mission Integration.
• Assist and perform other duties as assigned.

Requirements

• Bachelor’s degree in statistics, social sciences (e.g. Psychology, Sociology etc.), or educational program evaluation and minimum of two years of research experience to demonstrate the ability to model data and to conduct complex analyses.
• Experience with data coding and documentation.
• Experience working with databases and reporting.
• Good knowledge of MS Office.
• Knowledge of or ability to learn Qualtrics, Formstack, GivePulse, and other related tools to support program evaluation and reporting.
• Demonstrated ability using statistical and data presentation software, (SPSS and MS PowerBI preferred).
• Detail-oriented with strong problem solving and analytical skills.
• Strong communication skills (oral/written) with the ability to communicate findings through reports and presentations to stakeholders with varying level of technical knowledge.
• Comfortable presenting to large groups and/or to high level stakeholders.
• Strong interpersonal skills with the ability to develop and maintain positive and productive working relationships.
• Ability to work independently and collaboratively with excellent organizational and time management skills.
• Experience successfully leading multiple projects simultaneously to meet tight timelines.

Preferred Qualifications

• Experience in a higher education environment.
• Proficient writing reports in APA format.
• Strong interest in poverty alleviation, service, and social justice.

Schedule

This is a full-time position. Days and hours of work are Monday through Friday 8:30 a.m. to 4:30 p.m. This position may be hybrid eligible, subject to university policy.

Travel

Travel is primarily local and may include visits to the other NY campuses.

Benefits

• Medical, dental, life insurance, long term disability insurance.
• Tuition remission.
• Generous 403(b) employer contribution.
• Employee assistance program.
• Liberal paid time off policies.
• Access to performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events.