Assistant Director Facility Support Services

Job requires US citizenship, a REAL ID-compliant driver’s license for base access, and the ability to obtain a Common Access Card (CAC) within 90 days of hire.

About the role

This position is responsible for the proper maintenance and security of all contracted government-provided facilities and equipment, ensuring compliance with contract requirements. The Assistant Director oversees daily operations, directs staff in developing and implementing departmental policies and programs, maintains the operating budget, and manages expenses. The role focuses on projects and initiatives spanning 1–2 years, emphasizing system creation and strategic implementation.

Responsibilities

• Lead and develop departmental talent, including managing structure, staff development, and training.
• Source and network for team positions.
• Plan and manage projects and improvement initiatives of moderate to high complexity.
• Manage change with direct reports and participate in leadership coalitions supporting organizational change.
• Champion and engage in community relations efforts, linking outcomes to employee engagement.
• Oversee and manage all facilities-related supply and support.
• Maintain government-provided facilities and equipment in accordance with contract requirements.
• Direct cleaning, environmental, and custodial services.
• Ensure timely action on procurement requests in compliance with contract requirements.
• Oversee management of government-provided equipment, including scheduled and spot inventories, documentation of new equipment, and disposal of excess, obsolete, or broken equipment.
• Complete other duties and responsibilities as assigned.

Requirements

• Associate’s degree or equivalent experience.
• Minimum of 5 years’ experience.
• Ability to understand and carry out oral and written instructions in English.
• Ability to think and react calmly and responsibly in emergency situations and recommend solutions for work problems.
• Basic math calculation skills.
• Computer knowledge and proficiency in MS Office software.

Leadership Competencies

• Business Insight: Shares knowledge, keeps others informed of industry developments, and educates on business fundamentals. Applies insights and trends to drive critical initiatives and helps others understand their contributions to organizational success.
• Courage: Delivers difficult messages and says "no" when necessary. Confronts tough organizational issues and coaches others on advocating in the face of adversity.
• Customer Focus: Gathers customer satisfaction input and aligns business processes to meet customer needs. Holds others accountable for addressing gaps in emerging customer needs.
• Values Differences: Creates an environment where differences are openly shared, embraced, and incorporated into team activities. Encourages openness to diverse perspectives and demonstrates sensitivity to cultural norms.
• Communicates Effectively: Practices active and attentive listening, breaks down communication barriers, and adjusts content and style to reach diverse stakeholders.
• Situational Adaptability: Adapts and shifts priorities in response to clients, constituents, or organizational needs. Helps teams adjust to new situations or stay the course amid changing demands.
• Drives Results: Fosters a sense of urgency for reaching goals and meeting deadlines. Leads teams to persist despite setbacks or obstacles.
• Ensures Accountability: Holds self and team accountable for outcomes. Creates feedback loops, monitors metrics, and charts progress against expectations.

Physical/Sensory Demands

• Ability to remain stationary for sustained periods.
• Ability to move about to accomplish tasks.
• Ability to operate a computer or similar technology, involving substantial motions of the wrist, hands, and/or fingers.
• Visual acuity for preparing data, operating equipment, or reviewing work.
• Ability to communicate and exchange information with others.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Pay

Placement within the salary range considers education, experience, internal equity, market demands, and other qualifying criteria. It is not typical for individuals to be hired at or near the top of the range.

Benefits

• Medical, dental, and vision insurance.
• Short- and long-term disability coverage.
• Life insurance.
• Retirement plan.
• Paid time off (PTO).

Certain roles may be eligible for an incentive plan, subject to terms and conditions. Benefit specifics vary based on factors such as full- or part-time status, contracted, temporary, or other job categories.