Assistant Director, Clinical Services

About the role

Assist the Director of Clinical Services by providing clinical supervision for Clinicians and Clinical Coordinators at The Home in Walpole. Collaborate with fellow program and campus leadership to support, guide, and train clinical and milieu staff. Collaborate internally with referral review teams to support the screening and interviewing processes at The Home and Clifford Academy programs.

Responsibilities

• Collaborate with fellow program and campus leadership to provide support, guidance, and training to clinical and milieu staff.
• Collaborate internally with referral review teams to support the screening and interviewing processes at the above programs to ensure a steady flow of eligible youth to these programs.
• Oversee services and treatment plans of the youth and their families to ensure they are high quality and are consistent with the goals of the program, the Home’s overall approach to treatment and the youth’s treatment needs.
• Avoid repetitive tasks by focusing on clinical supervision, support, and training.
• Maintain program census and ensure program is following relevant agency guidelines.
• Manage third-party billing and insurance issues for all billable services.
• Assign cases to staff and monitor caseload levels.
• Maintain the utilization review process and ensure quality assurance standards are met.
• Monitor the treatment of all youth in relevant programs.
• Participate in clinical conferences, IEP meetings, and administrative team meetings.
• Serve on agency committees as needed.
• Ensure services are coordinated and integrated.
• Evaluate services and implement plans for continual improvement.
• Establish, maintain, and nurture working relationships with community agencies, and federal, state, and local agencies.
• Provide regular one-on-one supervision to key team members.
• Evaluate employee development and enhance productivity.
• Administer the performance evaluations and performance management process.
• Aid in the selection and termination of staff.
• Promote a positive work environment.
• Establish, review, and implement program policies and procedures.
• Facilitate case consultations where needed.
• Develop and implement the annual operating budget for the program(s).
• Monitor performance against approved budget allocations, investigate variances, and implement corrective actions as necessary.
• Communicate with Clinical and Campus Directors on issues related to budget or budget requests.
• Participate in crisis prevention and intervention as needed.
• Provide program leadership in the absence of the Clinical Director and/or Campus Director.

Qualifications

• Master's degree in social work, mental health, or related discipline plus independent licensure (LICSW, LMHC, LMFT) and 5+ years clinical leadership experience required.
• Proven leadership and management experience in a multi-disciplinary setting required.
• Five years' + program-specific clinical experience.
• Knowledge of children with complex psychiatric illnesses.
• Experience in treating youth who have a history of complex early-childhood trauma or mental health differences.
• Computer literate, including Microsoft Office and Internet Explorer, with the ability to learn new software applications.

What The Home Can Offer You

• Competitive salaries and a comprehensive benefits package including generous time off, health, vision, and dental insurance, tuition reimbursement, 403(b) retirement plan with employer match, and employer-paid long-term and short-term disability insurance, basic life and AD&D insurance, among others.

Positioning Summary

The pay range listed represents the company's good faith estimate of the salary or wage range for this position at the time of posting, as required under applicable law. Actual compensation will be based on a variety of factors, including a candidate's relevant experience, education, skills, and internal equity relative to other employees in similar roles. Candidates with less directly related experience may be placed toward the lower end of the range, while those with extensive or specialized experience may be placed toward the higher end. Market conditions and budget considerations may also influence final pay decisions.