Assistant Director, Casino Credit

About the role

The Assistant Director, Casino Credit oversees casino credit operations to ensure sound, timely, and risk-informed decision-making within a strong compliance framework. This role leads Casino Credit strategy, governance, and systems, partnering cross-functionally to support business objectives.

Responsibilities

• Provide strategic leadership and overall direction for Casino Credit operations, ensuring alignment with property financial objectives, risk tolerance and regulatory requirements.
• Lead oversight of Casino Credit performance, identifying trends, concentration risks, and delinquency exposure, while optimizing credit utilization.
• Establish clear performance expectations for the Casino Credit team and hold them accountable for results, development, compliance, and behavioral standards through defined KPIs, coaching and performance management.
• Lead organizational development within the Casino Credit department by evaluating talent, developing leaders, and ensuring consistent training and professional standards across the team.
• Act as a strategic business partner to the Casino, Marketing, Finance, Compliance, and other departments to support enterprise initiatives, resolve escalated credit matters and evaluate non-standard or high-risk credit decisions.
• Oversee further design, implementation, and continuous improvement of Casino Credit policies, procedures, and reporting to enhance efficiency, controls, and decision quality.

Qualifications

• At least five years of previous Casino Credit experience in a similar or related field.
• At least three years of previous leadership/management experience in a similar or related field.
• At least one year of Casino Credit experience with international clientele in a similar or related field.
• Working knowledge of Microsoft Applications (example Word, Excel).
• Working knowledge of all applicable rules, federal regulations and Gaming Control MICS and regulations related to customer credit and currency transaction reporting.
• Strong understanding of fraud prevention, risk management and credit scams.
• Ability to work varied shifts, including nights, weekends and holidays.
• Ability to effectively communicate in English.
• Polished appearance and demeanor.
• Excellent customer service skills.
• Ability to obtain and maintain full knowledge and understanding of company and department rules and regulations, policies and procedures.
• Ability to successfully mentor and lead a team.
• At least 21 years of age.
• Preferred Bachelor’s degree in Finance, Accounting, Business or a related field.
• Previous experience working in a large, luxury resort setting.
• Minimum Education And Experience: Bachelor’s degree in finance, Accounting, Human Resources, or related field. 5+ years of progressive Casino Credit experience, with at least two in a leadership role.
• Certificates, Licenses, Regulations: Proof of eligibility to work in the United States. Obtain and maintain position-specific licensing (Gaming card/license).
• Physical Demands: Prolonged sitting/standing. Bending and reaching. Eye/hand coordination. Ability to comply with Policies and Procedures, Job Description, daily memorandums, chemical labels (MSDS) and other instructions.