Supervisor, Casino Credit

Essential Functions

• Prepares and types correspondences, forms, reports, charts, and graphs.
• Sets up and maintains all files, records and logs as required.
• Places, accepts, and screens telephone calls and refers calls to others.
• Receives, opens, and distributes incoming mail documents.
• Ensures all necessary reports and correspondences are forwarded timely to the proper management.
• Places the tokens/tips for the cashiers as necessary.
• Maintains the highest level of professionalism and confidentiality regarding the team members and guests.
• Processes customer credit applications including verification of bank and credit information.
• Maintains the credit files and required reports.
• Reviews credit applications for completeness.
• Ensures credit background checks on patrons are properly completed, updates patron credit files and completes all other necessary file maintenance.
• Maintains compliance with IGC regulations and adherence to company credit policies.
• Displays positive morale and high service standards.
• Adheres to all Virginia Lottery Regulations.

Non-essential Job Functions

• Attend seminars when needed.

Education And /Or Experience Requirements

• A high school diploma is required.
• Prior experience in the gaming industry is strongly preferred.

Additional Requirements

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Maintain strict confidentiality relative to financial data and casino policies.
• Successfully pass drug screening.
• Must be at least 21 years old.
• Prior experience opening new properties/outlets is strongly preferred.

Knowledge Of Procedures, methods, and equipment including computers and applicable software applications

• Excellent working knowledge of Microsoft Word, Excel, Outlook, and Power-Point.
• Excellent math skills.
• 10-Key calculator.
• Prior cashier or teller experience is preferred.

Ability To Be Flexible

• To work varying shifts and time schedules as needed.

Physical Demands

• This position spends time on the Casino floor and is subject to varying levels of crowds and noise, and the severity of which depends upon guest volume.

Communication Skills

• Communicate effectively with outside contacts and all levels of team members.
• Review, comprehend, analyze, and assimilate reports, information generated on and by the computer and other necessary documentation.

Other

• Obtain and maintain all appropriate licenses / certifications per Federal, State, and Gaming regulations.