Assistant, Department Clerical

About the role

Join the Rehabilitation Services team at Amery Hospital & Clinic as a Clerical Assistant. In this important support role, you will help ensure a positive experience for patients while providing administrative and clerical support to our Rehab department. As a department assistant with Amery Hospital & Clinic, you will perform clerical and reception duties to assist the Rehab Services department. In addition, you will also assist with departmental processes and patient care including scheduling, answering phones and welcoming patients.

Responsibilities

• Accurately admits patients to Rehab Services and coordinates outpatient forms, including verifying insurance requirements as needed.
• Answers telephone in a pleasant manner and accurately takes messages.
• Maintains accurate therapy schedule, efficiently and accurately scheduling therapy appointments, vacations, weekend coverage, department meetings.
• Accurately records, types, and distributes all required meeting minutes, memos, correspondence, etc. for the department in a timely manner.
• Accurately compiles and enters daily treatment charges for PT/OT/ST/IP/Industrial/Swing bed in a timely manner.
• Compiles and enters daily and monthly accounting stats for patient care and forwards to accounting daily and monthly.
• Keeps track of all PTO requests and sends payroll information as needed.
• Mails out all PT/OT post treatment questionnaires and records results quarterly and summarizes annually per therapist.
• Accurately files dictations, coded face sheets, orders, etc.
• Obtains proper CPM usage for submitting monthly billing.
• Accurately completes membership paperwork for Fitness Center members as needed.
• Forwards, records, and disperses Medicare and Medicaid dictation for proper doctor signatures in a timely manner.
• Immediately reports to Department Manager any defective or improperly operating equipment.
• Prepares, maintains, stocks shelves in examination and treatment areas as needed.
• Maintains accurate patient files and processes accurately for discharge.
• Keeps and maintains office supplies as needed.
• Demonstrates willingness to learn and accept change in applications to duties.

Requirements

High school diploma or equivalent.

Qualifications

Minimum of 1 year in office setting with medical background is preferred. Demonstrated keyboarding skill and computer knowledge.

Benefits

Amery Hospital & Clinic offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401k with match, disability insurance and tuition reimbursement. Benefits take effect the first of the month following hire date.

Schedule

Work Schedule 85 FTE/34 hours per week. Monday - Friday from 10 a.m. to 5:30 p.m. with some variation depending on department needs. Will be based out of Amery but may need to cover the Luck Rehab Clinic from time to time.