Assistant Dean and Director of Student Success Programs (ASAP)

About the role

SUNY Sullivan is a forward-looking community college in New York offering over 40 degree programs, certificates, and micro-credentials. The Assistant Dean and Director of Student Success Programs (ASAP) will lead the Advancing Success in Associate Pathways (ASAP) program, providing strategic leadership, administrative oversight, and operational management.

Responsibilities

• Lead the implementation and coordination of the program, ensuring alignment with SUNY guidelines, institutional goals, policies, and student success priorities.
• Oversee daily operations, including advising services, student engagement, and program delivery.
• Recruit, train, supervise, and evaluate program staff, fostering a collaborative and student-centered environment.
• Establish clear performance expectations and ensure accountability for student engagement benchmarks.
• Provide coaching and support to ensure effective advising practices and high-quality student interactions.
• Manage the program budget, ensuring effective allocation of resources and compliance with funding requirements.
• Carefully monitor program metrics and utilize data to inform decision-making and program management.
• Develop strategies to meet enrollment targets and support student retention through comprehensive services.
• Prepare reports for institutional leadership and external stakeholders on key performance indicators such as retention, credit accumulation, and graduation rates.
• Partner with admissions, financial aid, registrar, academic departments, and student support services to support ASAP students and enhance program effectiveness.

Qualifications

• Master’s degree in higher education administration, counseling, student affairs, social sciences, or a related field.
• Minimum of 5 years in higher education administration, with a focus on student success initiatives and program management.
• Demonstrated experience supervising staff and managing programs.
• Strong leadership, organizational, and communication skills.
• Proficiency in Spanish is strongly preferred.
• Proficiency in data analysis and familiarity with student information and student success systems (e.g., Banner, Degree Works, Starfish, or similar platforms).
• Experience with ASAP, guided pathways, or other structured student success initiatives a plus.
• Demonstrated ability to use data to drive decision-making and improve student outcomes.
• Demonstrated dedication to promoting diversity, equity, and inclusion within an educational setting.

Pay

This position has a set starting salary at $70,000.00 per year. A comprehensive list of benefits associated with this role is accessible at www.sunysullican.edu/suny-sullivan-careers.

Application Process

Please submit your cover letter, resume or CV, and the contact information including emails for 3 professional references through SUNY Sullivan's Career Page: https://sunysullivan.isolvedhire.com/jobs.