Assistant Consular Officer

About the role

The Consulate General of Denmark in New York is part of the Danish Foreign Service and serves as Denmark’s official representation in New York, providing advice and assistance in consular, commercial, investment, and cultural matters while communicating with the U.S. public on topics relevant to Denmark. The office employs approximately 45 staff. You will join the Consular Team of nine members, reporting to the Head and Deputy Head of the team. The Consular Team is Denmark’s sole Visa Hub in North America, responsible for processing visas to Denmark from the United States, Canada, and seven Latin‑American countries, as well as handling residence and work permits, passports for Danish citizens, and consular assistance to Danish nationals across the U.S. East Coast. Your primary responsibility will be to ensure that key functions are carried out efficiently on a daily basis, working alongside experienced consular officers to provide support and coordinate assigned duties.

Responsibilities

• Process applications for passports, visas, and residence and/or work permits
• Enter data in internal systems related to passports, visas, and residence permits
• Respond to inquiries regarding Danish rules and regulations
• Perform daily clerical tasks, including scanning, copying, and archiving
• Provide customer assistance to Danish nationals applying for passports at the counter
• Assist Danish nationals in need
• Occasionally assist Danish inmates
• Perform other ad‑hoc administrative tasks outside of the Consular Section during periods of low consular activity

Requirements

• Excellent command of English, both oral and written
• Strong communication skills
• IT proficiency, including the ability to learn and navigate unfamiliar IT systems
• A structured mindset and strong planning and coordination abilities
• Ability to work both independently and collaboratively
• Service‑mindedness
• Professionalism, discretion with confidential matters and reliability

Qualifications

• Command of Danish or one of the other Nordic languages
• Strong motivation skills
• High degree of integrity and ability to handle stressful situations
• Good social skills

Skills

• Team player with a positive attitude
• Able to handle multiple tasks and work under time pressure
• Comfortable performing repetitive tasks
• Attentive to detail, even when managing a large caseload
• Willing to work occasional overtime when required

Benefits

• A fun and