Assistant Community Manager - Regency Park (TX)

About the Role

This role supports and assists the Community Manager in overseeing and managing the financial and operational facets of the community by completing accounting and bookkeeping tasks, preparing monthly close-out and financial reports, processing invoices for payment, collecting rent, fees, and other payments, completing bank deposits, dispositions, and account reconciliations, and using the property management software to record, track, and report on all financial workings of the community.

Responsibilities

• Completes daily transactions and tasks related to the financial operation of the community, including collecting and posting rent, fees, and payments, preparing bank deposits, reconciling accounts, and processing invoices and payables.
• Operates property management software (Yardi/OneSite) to record transactions, ensure data integrity, and generate reports.
• Reviews resident files and accounting records to determine unpaid fees, communicates with residents about outstanding balances, and enforces lease terms to maximize revenue.
• Reviews and submits vendor invoices for payment, ensuring proper coding and approval.
• Follows eviction procedures, including issuing notices, representing the community in court, and processing move-outs in compliance with legal requirements.
• Promotes resident satisfaction by addressing complaints, questions, and service issues promptly.
• Acts as on-site supervisor in the Community Manager's absence, managing daily operations and maintenance tasks.
• Assists in managing client/owner relationships through meetings, community tours, and performance updates.
• Supports leasing and marketing efforts by greeting prospects, showing units, and assisting with applications and credit verification.
• For California Only: Reviews completed move-in files before submission to the Community Manager for approval.

Qualifications

• Bachelor’s degree in Business Management, Communications, or related field preferred.
• 1-3 years of relevant experience in residence life and/or property management, including community management, sales, marketing, and customer service.
• Understanding of lease terms, enforcement, and collections.
• Excellent written and verbal communication skills.
• Detail-oriented, self-motivated, and able to work independently and collaboratively.

Skills

• Proficiency in property management software (Yardi, OneSite, Entrata, etc.).
• Strong computer skills, including Internet, word processing, spreadsheets, and database management.
• Valid driver’s license required for golf cart operation on property.
• All licenses and certifications as required by state and local jurisdictions.

Travel / Physical Demands

• Frequent exposure to outdoor elements; ability to access all property areas.
• Ability to lift up to 20 pounds independently and 50 pounds with assistance.
• Local travel for bank deposits, training, and other responsibilities.
• Rare travel for business meetings or training programs.

Pay

The hourly range for this position is $18.50 - $22.50.

Benefits

• Competitive Medical, Dental, Vision, and Disability & Life insurance.
• Generous Paid Time Off: 15 days of vacation, 4 personal days, 10 sick days, 11 paid holidays, and birthday off after 1 year.
• 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
• 401(k) with Company Match up to 6% after 6 months.
• Paid Parental Leave and Fertility Benefit reimbursement up to $10,000.
• Employee Assistance Program and additional insurance options.
• Onsite housing discount for eligible team members.