Assistant Community Manager Multi-Site DTC

RedPeak is a full-service apartment owner, operator, and developer with 24 years of expertise focused on Denver’s market. We blend old charm with modern expansion, creating communities that balance both worlds. Our team consists of agile overachievers who prioritize treating residents like neighbors, not numbers, and define success by bringing people together. We foster a diverse and inclusive culture that fuels innovation and mirrors the vibrant communities we serve, offering meaningful training, career growth pathways, and strong support systems.

About the role

As an Assistant Manager, you’ll support the Community Manager in all community operations with an emphasis on accounts payable. You’ll engage directly with residents, play a key role in leasing apartments, and uphold our customer service standards. Assistant Managers are critical to maintaining smooth operations and delivering the RedPeak experience.

Responsibilities

• Actively support the Community Manager and team through mentoring, learning opportunities, and effective communication.
• Take a leadership role in resident relations and team support, ensuring professional service in all property operations.
• Supervise vendors to guarantee high-quality service for residents.
• Collaborate with leasing staff to meet leasing and marketing goals, increasing and maintaining occupancy.
• Enhance RedPeak’s reputation through emotional intelligence and strong communication skills.
• Provide exceptional customer service to minimize resident turnover.
• Prepare apartments for move-ins, including walking units, preparing move-in gifts, and managing keys and lock changes.
• Maintain a positive living environment through prompt conflict resolution and consistent follow-up.
• Uphold RedPeak standards by monitoring curb appeal, lead management, and compliance audits.
• Ensure properties are maintained to the highest market standards.
• Assist the Community Manager in daily operations, ensuring adherence to RedPeak policies and procedures.
• Maintain positive vendor relations, set service expectations, and approve bids for community projects.
• Manage daily accounting practices, including accurate billing, cash flow, delinquency management, and month-end reporting.
• Handle monthly invoice management, rent posting, rent collection, and delinquency tracking.
• Maintain fiscal stability, including budget management and financial performance objectives.
• Complete property financials, reporting, and analysis per owner/investor requirements.
• Coordinate with the Concierge Team to ensure non-recurring resident service charges are entered.
• Review and report budget variances to the Community Manager.

Requirements

• Demonstrated leadership and strategic thinking skills.
• Warm, friendly, and service-oriented attitude.
• Pride in work and community.
• High degree of flexibility and adaptability to change.
• Ability to train, develop, lead, and mentor team members.
• Superior written and verbal communication skills.
• Strong organizational and detail-oriented approach.
• Reliable transportation and valid driver’s license.
• High School Diploma or equivalent; Bachelor’s Degree preferred.
• 3+ years of property management experience, including on-site experience.
• Experience in supervisory roles with 200+ unit communities.
• Experience in writing and maintaining budgets.
• Proficiency in Yardi Voyager property management software.
• General office, bookkeeping, and sales skills.
• Computer literacy, including Microsoft Office, email, and internet platforms.

Pay

$25–$28/hour, plus bonuses.

Schedule

Monday–Friday: 9:00 AM–6:00 PM.

Benefits

• Full medical, dental, and vision benefits.
• Employer-paid short-term disability.
• Competitive 401(k) with company match; fully vested at day one of eligibility.
• 16 PTO days and 13 paid holidays.
• 20% rent discount.
• RedPeak Student Debt Repayment Program.
• 50% or up to $75 monthly health club reimbursement and wellness programs.
• Cell phone reimbursement.
• Team Member Recognition Program.
• Clothing reimbursement.

Office located at: 8899 E Prentice Ave, Greenwood Village, CO 80111. Multi-site role covering 469 apartments across 3 buildings.