Floating Assistant Community Manager

Job Description

The Floating Assistant Community Manager (ACM) supports the effective management and operations of multiple residential communities within Greystar. This role involves assisting on-site Community Managers, managing resident relations, and contributing to property success.

• Assist in day-to-day operations, ensuring compliance with company policies and procedures.
• Oversee property maintenance, vendor relationships, and service contracts.
• Serve as a point of contact for residents or tenants, addressing inquiries and concerns.
• Organize and coordinate community events.
• Aid in the leasing process, including conducting property tours and managing lease documentation.
• Collaborate with the marketing team to promote available units and amenities.
• Support financial processes, including rent collection and expense management.
• Handle administrative tasks such as answering phones and maintaining records.
• Support the preparation of reports and presentations.
• Conduct regular property inspections.
• Ensure compliance with local, state, and federal regulations.
• Assist in implementing policies to maintain a safe and secure environment.

BASIC KNOWLEDGE & QUALIFICATIONS

• Bachelor’s degree from an accredited college or university preferred in Business Management, Real Estate, Hospitality, or related field.
• 1-3 years minimum of relevant experience in property management, sales, marketing, and customer service.
• Strong customer service and interpersonal skills.
• Excellent organizational and multitasking abilities.
• Understanding of lease terms and enforcement.
• Excellent communication, conflict resolution, and customer service skills.
• Ability to adapt to different property environments and work independently.

SPECIALIZED SKILLS

• All required licenses and certifications as per State and Local jurisdictions.
• Valid driver’s license for golf cart use.
• Proficiency in Internet, word processing, spreadsheet, and database management programs.
• Strong proficiency in property management software (Entrata, Yardi, OneSite).

TRAVEL / PHYSICAL DEMANDS

• Frequent exposure to outside elements may be unpleasant and/or hazardous.
• Access to all exterior and interior parts of the property and amenities.
• Ability to push, pull, lift, carry, or maneuver weights up to 20 pounds independently and 50 pounds with assistance.

Additional Compensation

• Competitive medical, dental, vision, and disability & life insurance benefits.
• Low-cost medical coverage for employee-only plans; costs discounted after 3 and 5 years of service.
• Generous paid time off.
• 6-Week Paid Sabbatical after 10 years of service.
• 401(k) with Company Match up to 6% of pay after 6 months of service.
• Paid parental leave and fertility benefit reimbursement up to $10,000.
• Employee Assistance Program.
• Critical illness, accident, hospital indemnity, pet insurance, and legal plans.
• Charitable giving program and benefits.

Benefits Offered

• Onsite property positions may be eligible for additional bonus programs.
• Corporate positions may participate in a quarterly or annual bonus program based on individual and company performance.

Important Notice

• Greystar will never request banking details or other sensitive personal information during the interview process.
• Interviews will not be conducted via text or messaging.
• All communication will come from official Greystar email addresses (@greystar.com).
• If you receive suspicious requests, please report them immediately to AskHR@greystar.com.