Assistant Community Manager - Brooking Square

About the role

Assistant Community Manager at Brooking Square Village Apartments & Townhomes (a premier class A 348-unit garden-style community located on the Cainhoy Peninsula) in Charleston, SC. Key member of the property operations team responsible for managing the property and on-site staff in the absence of the Community Manager, presenting the community to prospective residents, overseeing revenue and expenses, administering charges, maintaining accurate records, issuing notices, monitoring market trends, coordinating service requests, and delivering outstanding customer service.

Responsibilities

• Manage the property and on-site staff in the absence of the Community Manager
• Tour and present the community to prospective residents and assist them in finding the right apartment home
• Manage the community’s revenue and expenses to ensure budget and financial guidelines are met under the direction of the Community Manager
• Ensure accuracy and timeliness of bank deposits
• Administer late and non-sufficient check charges
• Maintain accurate resident records, post all rents, deposits and fees, and perform all A/P functions as directed by the Community Manager
• Issue appropriate notices (e.g., late payments, evictions, NSF checks)
• Monitor local market trends and update property comparables
• Report and follow up on service requests with the maintenance team; conduct service follow-up with residents
• Build strong working relationships with residents by providing outstanding customer service

Qualifications

• 2 to 4 years of related multifamily property management experience (preferred but not required)
• Strong leadership and communication skills
• Experience with property management software (Yardi) preferred
• Experience with MS Office Suite (Word, Excel, PowerPoint and Outlook)

Benefits

• Career apparel stipend
• Commission bonus on leases and renewals
• Quarterly bonus based on performance
• Substantial discount on rent (certain restrictions apply)
• Highly competitive compensation
• Health, dental, and vision insurance
• Flexible spending accounts
• Life and AD&D insurance
• Disability insurance
• 401(k) plan with company match
• Generous paid time off (PTO) program for full-time employees
• Additional paid days off: 9 holidays, 2 floating holidays, and 2 designated wellness days
• Education reimbursement

Pay

$20.26 – $23.81 per hour (approximate; actual pay may vary based on experience, education, training, certifications, and other factors). Does not include commissions or bonuses.

Schedule

Full-time, day shift with weekend availability.