Assistant Community Manager - Little Brook Apartments

Position Summary

The Assistant Community Manager supports the efficient and profitable operation of the residential community. Essential functions include:

• Tax Credit Experience required.
• Projects a professional image in all aspects of work performance, which includes, but is not limited to personal habits, demeanor, and attire.
• Maintains company standards on conduct, attendance, etc.
• Models Mission and Foundations.
• Communicates effectively with residents, community, agencies, owners, and team members.
• Provides high-level customer service.
• Types, files, and performs other related administrative functions.
• Answers telephone professionally and promptly, recording and forwarding messages to team members.
• Screens applicants and conducts landlord references and background checks.
• Understands financial implications of job duties and acts accordingly.
• Performs duties of Community Manager in absence and as necessary.
• Prepares new and re-certification leases and other forms.
• Observes all required health and safety requirements.
• Collections and records rental payments.
• Acknowledges and resolves resident complaints.
• Handles maintenance requests, inputs, and maintains maintenance records.
• Inspects the property.
• Purchases both maintenance and administrative supplies as directed.
• Performs other duties as necessary.

Qualifications

• High School Diploma or equivalent.
• Excellent verbal and written communications skills.
• Ability to use computer software and email.
• Prior related experience preferred.
• Attention to detail and prioritization of multiple demands necessary.
• Willingness to be an active team player, respond to multiple interruptions, and meet critical deadlines.
• Proficiency with Microsoft Office Suite preferred.

Benefits

• Excellent benefits package, including PTO accrual for full-time employment up to 120 hours during the first year of employment which increases by one day with each additional year of employment up to 200 hours.
• We offer health, dental, vision, life, LTD, AFLAC, and matched 401(k) programs with eligibility on the first of the month after 60 days of employment.
• We offer a $1500 annualized waiver, if health insurance coverage is not needed.
• In addition, 10 paid Holidays and Veteran's Day for our employees that are Veterans (thank you for your service!); Birthday PTO after one year of employment; Personal Day after 6 months of employment; and 4 Wellness Days each year.
• Position is eligible for a bonus potential.
• On-call Service Manager/Service Technician and Community Manager will receive a $25 monthly cell phone reimbursement.