Assistant Community Manager

Job Overview

We are looking for a talented Assistant Community Manager to join our dedicated team of Community Champions! This is a dynamic role that provides essential office support across all areas of property management, including staff support, leasing, marketing, compliance, accounting, resident satisfaction, and maintenance coordination. The Assistant Community Manager helps achieve occupancy and income goals while adhering to company policies, Fair Housing laws, and all applicable local and state regulations.

Essential Functions

• Aid in rent collection efforts to ensure timely payments and support the eviction process when necessary.
• Engage residents through ongoing programs and activities to enhance satisfaction and reduce turnover.
• Interact with residents, prospects, vendors, and colleagues in a courteous and professional manner to foster positive relationships.
• Coordinate and schedule the make-ready process for apartments based on leasing needs.
• Support leasing efforts to help exceed occupancy goals, including handling renewals and required documentation.
• Assist the Community Manager with daily operations, budgeting support, safety practices, and recommend improvement projects; contribute as a strong team member to meet community goals.

Qualifications

• Minimum of two (2) years of property management experience and one (1) year of leadership experience, or an equivalent combination of related experience and increasing levels of responsibility.
• A high school diploma or equivalent required; a bachelor’s degree is strongly preferred.
• A valid driver’s license, current auto insurance, and reliable transportation.
• Strong communication skills with the ability to build rapport and conduct tours confidently.
• Comfortable with reporting, basic financial processes, and supporting rent-related tasks.
• Proficient with computers and property management software (Yardi preferred).
• A strong sense of ownership with a proactive, team-focused approach to supporting community needs.
• Able to resolve resident and associate concerns with professionalism, tact, and empathy.
• Able to walk stairs, post notices, lift and move items, and tour the property regularly.

Physical Requirements

• Ability to walk the property and conduct inspections, including stairs and outdoor areas.
• Ability to conduct inspections, property tours, and community-wide resident outreach activities.
• Able to walk stairs, post notices, lift and move items, and tour the property regularly.
• Ability to sit, stand, and use a computer for extended periods.
• Ability to lift up to 25 pounds as needed.
• May be required to respond to after-hours or emergency situations.

Benefits

• Medical, Dental, and Vision insurance (eligible after 60 days)
• MetLife Supplemental Insurance options
• Employee Assistance Program (legal, financial, and counseling services)
• 401(k) plan (after 90 days)
• Long-Term and Short-Term Disability options
• 15 PTO days, 8 paid holidays, and 1 floating holiday
• ORCA card
• Wellness program and e-learning platform for ongoing development

The Neiders Company LLC is an equal opportunity employer.

We celebrate diversity and are committed to creating an inclusive environment for all employees. We comply with the Americans with Disabilities Act (ADA) and provide reasonable accommodations to qualified individuals with disabilities.