Assistant Community Manager

About the role

The Morgan Group seeks a dedicated individual to join our team as a Community Assistant. This role involves assisting the Community Manager in managing daily operations and ensuring the highest level of professionalism.

Responsibilities

• Adhere to MORGAN’s Leasing and Marketing, Management and Operations, Maintenance, and Emergency Procedures manuals.
• Maintain office and resident files in a confidential and secure manner.
• Meet with the Maintenance Supervisor and other maintenance team members concerning service requests.
• Safeguard and assure all monies received on the community are properly deposited and entered into system.
• Supervise the leasing team in absence of the Community Manager.
• Maintain and encourage excellent resident relations.
• Monitor the timely completion of all service requests.
• Inspect market ready apartments to ensure quick turn times and are completed per the MORGAN standard.
• Manage the bookkeeping and rental collection.
• Assess move out condition of apartments and have a final account statement sent with the final disposition in a manner meeting the lease contract requirement.
• Charge for damages and fees when necessary and send to collection in a timely basis.
• Monitor the community for compliance to all Fair Housing and ADA laws.
• Afford the Community Manager to create and monitor the marketing for the community.
• Supervise the leasing team their tours and closing techniques.
• Maintain the resident renewal program set by the Community Manager.
• Create a sense of community with the residents and the community.
• Assist the Community Manager with the service team.

Requirements

• Will need to be on feet (33% to 100%).
• Will need to perform the following physical activities (50% to 100%).
• Constant need (100%) to receive or give instructions from/to residential management, communicate via telephone and in person with staff, residents, vendors, etc.
• Constant need (100%) to communicate either in writing to residents, staff, vendors, corporate and prospects.
• Ability to read, write and understand English.
• Frequent need (33%-50%) to see things clearly beyond arm’s reach.
• Occasional need (1%-33%) to respond to after hour emergencies.
• Must have a valid driver’s license, insurance and car registration if driving for business purposes.

Qualifications

• High school diploma or equivalent.
• Experience in property management or related field preferred.
• Strong organizational and communication skills.
• Ability to work independently and as part of a team.
• Knowledge of Microsoft Office Suite.

Skills

• Excellent interpersonal and communication skills.
• Proficiency in Microsoft Office Suite.
• Ability to manage multiple tasks simultaneously.
• Strong attention to detail.
• Ability to work in a fast-paced, dynamic environment.

Benefits

The Morgan Group offers a comprehensive range of benefits designed to support the well-being and success of our team members:

• Advancement opportunities
• Training
• Low-cost Medical, Dental, Vision
• Flexible Spending Accounts (Medical, Limited Purpose & Dependent Care)
• Health Savings Account
• Voluntary Life Insurance
• Company Paid Life Insurance
• Company Paid Short-Term Disability Insurance
• 401K (Traditional & Roth) with Company Match
• Employee Assistance Program
• Paid Time Off plans including: Vacation, Sick, Floating Holiday, Bereavement Leave, Holiday Schedule
• Referral Bonus Program
• Leasing commissions, Renewal commissions, and Quarterly Bonus Program

Pay

Compensation is commensurate with experience and qualifications.

Schedule

This is a full-time position with flexible hours to accommodate the needs of the community.