Assistant Community Manager

Responsibilities

• Utilizes Company leasing expectations and procedures to consistently achieve property occupancy goals.
• Greets prospective clients to determine needs and preferences, professionally presents the property and apartment homes, utilizes feature/benefit selling, closes the sale, and completes follow-up.
• Affords leasing tours, answers leasing phone calls, and processes online inquiries as needed.
• Maintains resident ledgers to ensure correct balances; minimizes delinquency through consistent follow-up, including phone calls, notices, and personal visits.
• Manages the collection of rent and deposits from residents; issues notices to residents for late or non-payment, evictions, returned memos, etc.
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports in accordance with company policy; updates daily reports concerning notice to vacate, vacancy reports, activity reports, etc. on a daily basis.
• Reports any unusual or extraordinary circumstances regarding the residents or the property.
• Assists the Property Manager in any disciplinary or promotional recommendations with regard to all office personnel.
• Participates in Redstone training as required.

Qualifications

• Maintains a consistent level of professional customer service.
• Excellent computer skills: Microsoft Word, Excel, and Outlook.
• High school diploma or GED equivalent is required.
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously.
• Ability to embody the Redstone Culture and Redstone’s Core Values every day.