Assistant Community Manager

About the role

Support the Community Manager with daily operations of the assigned community, including marketing, administration, leasing, property maintenance and security, record keeping, and reporting.

Core Values

• Accountable: We take ownership of our actions and outcomes, upholding the highest standards of integrity and reliability. By honoring our commitments, acting with transparency, and ensuring consistent follow-through, we build trust and foster accountability in everything we do.
• Invested: We are deeply committed to the success and well-being of our employees, clients, and customers. Through meaningful relationships and exceptional service, we create opportunities for mutual growth and lasting success.
• Reputation: With decades of experience in the ever-evolving multifamily industry, we take pride in running our apartments as if we own them, ensuring care and attention to every detail. Our reputation for dependability, adaptability, and trustworthiness remains our greatest asset as we meet the evolving needs of our employees, clients, and customers.

Responsibilities

• 2+ years of low-income housing Tax Credit compliance experience
• Maintain highest occupancy possible
• Walk apartments once resident turns in notice
• Prepare for move-ins, renovations, and turns in a timely manner
• Monitor advertising sources (e.g., internet, print ads, locator services)

Administration

• Maintain regular office hours
• Handle resident concerns/problems
• Enforce lease agreements, as well as house/community policies
• Prepare/process all documents related to rent
• Document all changes in the resident file
• Monitor and supervise contracted services and vendors
• Keep Outlook open, respond to emails and voicemails in a timely and professional manner
• Provide leasing assistance per property needs

Requirements

• High school diploma or equivalent
• 2+ years in property management
• Tax credit knowledge
• Ability to problem-solve with staff and residents
• Excellent written and verbal communication skills

Benefits

• Medical, Dental, and Vision Insurance
• STD/LTD Disability Insurance
• Company-paid Life Insurance
• 401k plan with company match (immediate vesting)
• 9 paid holidays
• Paid time off (begins accruing immediately)
• Career growth opportunities