Assistant Community Manager

Duties and Responsibilities

• Assist with leasing phone calls, email, marketing, and community tours
• Handle accounts receivable - input new resident information in the software system including concessions if offered, process rent payments, track partial payments, late payments, NSF payments, and rent delinquencies, and process evictions if necessary
• Reconcile resident ledgers monthly and during move-outs for timely disposition of security deposits
• Organize resident files and review all rental applications, lease agreements, and lease renewals for accuracy and compliance
• Aid the Community Manager in preparing weekly and monthly financial reports
• Enforce apartment community rules and regulations and assist with resident disputes
• Respond to resident inquiries, work orders, and concerns promptly and with proper documentation
• Assist the Manager in maintaining the curb appeal of the community and ensuring the buildings comply with government and environmental regulations
• Ensure employee compliance with the Washington State Residential Landlord & Tenant Act

Qualifications

• High School education or equivalent
• Able to apply common sense understanding to carry out instructions
• Previous clerical/administrative experience and experience with office computers and software
• Type 35+ words per minute
• Comfortable with a 10-key and can reconcile account ledgers
• Must have a valid driver’s license and be able to drive
• Must have reliable transportation
• Able to speak to residents and maintain good working relations with other team members and any contract laborers working on the property

Benefits

• No-Cost Medical, Dental & Vision Coverage (employee-only)
• Life Insurance (employer-paid basic coverage)
• Voluntary Life & Supplemental Insurance (AFLAC)
• 401(k) Plan with Employer Match
• Health Savings Account (HSA)
• Employee Assistance Program (EAP)
• Employee Discounts (LifeMart & more)
• Pet Insurance through MetLife