Assistant Community Manager

Compensation: $26.00 - $29.00 per hour plus bonus potential (if performed in Colorado).

Benefits

• Health, vision, and dental insurance
• Pet insurance
• 401(k) retirement plan
• Student loan assistance
• Licensing and continuing education reimbursement
• Parental leave
• Housing allowances or gifts

Responsibilities

• Consistently achieves property occupancy goals
• Ensures Lead Tracking Solutions follow-up steps and data entry are completed daily at the community level
• Assists in giving leasing tours, answering leasing phone calls, and processing online inquiries as needed
• Ensures efficient and courteous response to all resident requests
• Assists the Community Manager in designing and implementing a resident retention program (e.g., newsletter, resident referral program, or social activities)
• Maintains inventory and orders all necessary administrative supplies and equipment for the maintenance department
• Responsible for the efficient and timely reporting, maintenance, and submission of all administrative forms, files, and reports
• Reports any unusual or extraordinary circumstances regarding the residents or the property
• Assists in lease audits when present at a community
• Ensures that the community maintains all compliance regulations
• Assists the Community Manager in interviewing, screening, and hiring of any potential employee at the community
• Assists the Community Manager in subsequent orientation, training, and scheduling of all team members
• Assists the Community Manager in any disciplinary or promotional recommendations with regard to all office personnel
• Seeks educational opportunities and self-improvement for personal growth and development
• Participates in Cardinal U training as required

Requirements

• Thorough knowledge of leasing techniques and sales for conventional multi-family housing
• Maintains a consistent level of professional customer service
• Prior experience in multi-family housing and community relations preferred
• Thorough knowledge of Cardinal Group policies and procedures and community policies
• Excellent computer skills: Microsoft Word and Excel
• Working knowledge of Yardi / Entrata and Pop Card is preferred
• Available to work weekends
• Ability to thrive in a fast-paced environment and manage multiple projects simultaneously
• Must have reliable transportation and be willing to travel locally between work sites
• Ability to embody the Cardinal Culture and Cardinal Core Values every day

Preferred Experience

• Assistant Manager
• Assistant Property Manager
• Manager
• Supervisor
• Property Management
• Onsite Manager
• Real Estate
• Leasing
• Community Manager
• Bookkeeping
• Property Manager
• Real Estate Assistant
• Leasing Consultant

Work Environment

Incumbents work in an office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets.

Physical Demands

• Regularly required to use hands to finger, type, handle, or feel, and talk or hear
• Frequently required to stand, walk, reach with hands and arms, stoop, or squat
• Often required to sit
• Must be able to push, pull, lift, carry, or maneuver office products and supplies of up to twenty (20) pounds
• Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus
• Routine local travel may be required to attend training classes, client visits, or other situations necessary for daily responsibilities
• Non-routine, overnight travel may be required for company functions, training, property visits, and special projects