Assistant Community Director - Affinity at South Hill

About the role

Axis Residential is a forward-thinking property management organization, part of Inland Group – a vertically integrated real estate developer, contractor, and operator of multifamily and senior housing communities. We are dedicated to the well-being and success of our people and residents, fostering a culture of authenticity, curiosity, and leadership.

Responsibilities

• Support and assist the Community Director in the overall operation of the assigned community.
• Administer financial records and maintain resident files.
• Aid in leasing, marketing, and resident relations.
• Prepare weekly reports, move-out paperwork, and month-end reports.
• Collect and post rent deposits, fees, and other payments.
• Review resident files and accounting records for unpaid or late fees.
• Maintain accurate records, including leasing records, liability insurance, resident and property activities, etc.
• Assist the sales team by greeting prospective residents, gathering information, showing apartments, closing deals, and collecting lease deposits.
• Support the leasing and renewal process by ensuring complete and accurate applications, handling transactions, and organizing records.
• Research and understand local competition and market conditions.
• Conduct move-in orientations.
• Participate in resident-led events and activities.
• Report and record maintenance needs.
• Comply with company policies, procedures, and Fair Housing Laws.

Requirements

A professional, relationship-focused Assistant Community Director with experience in multifamily property management is sought. Must be a team player, self-motivated, and have excellent communication and computer skills, including proficiency in MS Office and property management software.

Qualifications

• High School diploma or equivalent.
• Prior multifamily property management experience preferred.
• Valid driver's license and insured, operable vehicle.

Skills

• Excellent communication skills.
• Strong computer skills, including MS Office and property management software.
• Willingness to work evenings and weekends.

Benefits

• Competitive pay, $24-$26 per hour (based on experience).
• Quarterly bonus incentive.
• Annual performance review with potential merit increase.
• Medical, Dental, & Vision insurance with 100% employer-paid monthly premiums.
• Flexible Spending Accounts for healthcare and dependent care.
• Disability, AD&D, and Life insurance.
• 401(k) with 3% company contribution.
• Accrued vacation time, sick pay, 12 paid holidays per calendar year, personal day, and paid volunteer day.
• Employee Assistance Program.
• Charitable giving program and community involvement.

Physical Requirements

• Sitting: 3-7 hours/day.
• Walking: 1-3 hours/day.
• Climbing: 0-3 hours/day, stairs.
• Lifting: 10-25 lbs occasionally.
• Endurance: light to moderate energy.
• Manual Dexterity: frequent fine motor skills.
• Near Vision: minimal near vision.

Environmental and Safety Factors

• Weather: work is primarily indoors in a temperature-controlled office environment with occasional exposure to outdoor weather conditions, including uneven and slippery surfaces.
• Noise: frequent exposure to typical office environment noise levels including conversational voice levels; infrequent exposure to high-volume office equipment (e.g., shredder).
• Pace of Work: great, multi-tasking/pressure-paced environment.
• Driving: exposure to environmental and safety conditions related to operating a motor vehicle, including the possibility of bodily injury related to motor vehicle collisions.