Assistant Community Association Manager

Job Description

Are you passionate about fostering vibrant communities and ensuring residents’ satisfaction? Join our dynamic team at Associa, a leading property management company dedicated to enhancing the living experience in our managed properties. We are currently seeking a proactive and enthusiastic Community Manager Assistant to support our community management initiatives.

What We Offer

• A competitive benefits package to our full-time employees including medical, dental, and vision insurance, 401k, disability insurance, and support with wellness and development initiatives and more.
• We have been designated Great Place to Work for six consecutive years and many of our locations are awarded as Best and Brightest.

How Our Employees Make an Impact

• Our Community Manager Assistants play a crucial role in fostering a sense of community within our managed properties.
• Such responsibilities include:
• Act as a liaison between residents and the property management team, addressing concerns, organizing community events, and promoting a positive living environment.
• Assist in day-to-day operations, including managing inquiries, maintaining records, and coordinating property-related communications.
• Help curate and maintain social media platforms to promote community events, share updates, and engage with residents online.
• Collaborate with the Community Manger to ensure effective communication channels between residents, management, and other stakeholder.

Requirements

• A High School Diploma or GED.
• Minimum one year experience in customer service.
• Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at a proficient level.
• Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at a proficient level.
• Knowledge of customer service best practices and conflict resolution techniques at a proficient level.
• Able to maintain confidentiality and discretion in the performance of all duties and responsibilities.
• Able to prioritize, manage time, and meet deadlines.
• Able to interpret verbal and/or written instructions at a proficient level.

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