Assistant Club Manager

About the role

We are looking for an Assistant Club Manager to create exceptional experiences for our members and staff. You will assist with day-to-day operations of the business, managing memberships, services, promotions, facilities, and personnel to achieve our revenue and growth goals. You have a passion for health and fitness and love to succeed through others. You are a process-oriented leader who gets excited about helping our members live a healthy lifestyle and meet their personal goals.

Responsibilities

• Help maintain gym operational budget
• Assist with membership sales and promotions
• Build long-term member and vendor relationships
• Provide a high-level of customer service to all members and effectively resolve issues
• Ensure gym systems and processes are followed
• Assist in the hiring, training, and scheduling of all gym staff
• Enforce facility rules and regulations, ensuring facility is clean and safe

Requirements

• Ability to manage and motivate others
• Previous sales experience is a plus
• Strong customer service skills
• CPR Certification
• Industry experience preferred