Assistant Clinical Manager - Emergency Department - Full Time - Days

Ranked #1 for Safety, Quality and Patient Satisfaction, Jupiter Medical Center is the leading destination for world-class health care in Palm Beach County and the greater Treasure Coast. Outstanding physicians, state-of-the-art facilities, innovative techniques and a commitment to serving the community enables Jupiter Medical Center to meet a broad range of patient needs. Jupiter Medical Center is the only hospital in Palm Beach, Martin, St. Lucie and Indian River counties to receive a 4-star quality and safety rating from the Centers for Medicare & Medicaid Services (CMS).

Education

• Graduate of an accredited school of professional nursing
• BSN preferred

Qualifications

• Current RN licensure in the state of Florida
• BLS certification through the American Heart Association for Healthcare Providers
• ACLS certification through the American Heart Association for Healthcare Providers
• PALS certification through the American Heart Association for Healthcare Providers
• NIHSS training can be obtained through various organizations and learning systems that offer courses from the American Heart Association
• BCEN Preferred

Skills and Abilities

• Knowledge and familiarity with health care delivery systems, nursing process, and concepts of case coordination
• Knowledge of personal computers, hospital information systems, and patient care applications
• Knowledge of and ability to utilize the principles of adult learning
• Strong interpersonal skills and the ability to participate on and/or lead teams effectively
• Ability to develop solutions to problems, and to lead staff through the change process
• Ability to articulate ideas and knowledge both verbally and in writing, in a concise manner

About the Role

The Assistant Clinical Manager coordinates the operations of the patient care area for the shift and manages the patient flow. The Assistant Clinical Manager applies nursing process and theories, as well as principles of psycho-social and physical sciences, in assessing, planning, diagnosing, implementing, evaluating, and modifying patient care utilizing evidence based practices. The Assistant Clinical Manager practices autonomously within professional nursing standards, the ANA Code of Ethics and the ANA Bill of Rights.

• Assigns patient assignments to RNs, C.N.A.s, ED Techs, Nurse Externs, and other team members to areas / units within the hospital
• Prepares patient care or geographic assignments utilizing Relationship Based Care, considering the total patients in the delivery of care
• The ACM has independent authority to determine assignments based on nurse competencies, patient characteristics, patient locations, anticipated admissions / discharges, etc.
• Participates in the hiring process, performance reviews, and disciplinary process of team members on the ACM respective unit
• Strives for quality outcomes and innovative practice in accordance with the Florida Nursing Practice Act and the Hospital/departmental policies
• Ensures practice is in accordance with competency required for that area
• Accountable for the quality of nursing services delivered by self or others under their direction through participation in quality assurance or performance improvement initiatives
• Provides care in a collaborative manner with other disciplines to ensure optimal, individualized patient care and outcomes
• Takes a leadership role coordinating the interdisciplinary team to enhance patient outcomes
• Effectively uses and role models current leadership techniques and theories, encouraging decision-making skills of staff members and providing insight and leadership in complex situations
• Ensures that information disseminated to staff is monitored for effectiveness and changed as needed
• Understands and enforces hospital and personnel policies and procedures
• Serves on hospital and Patient Care Services committees, teams, and work groups as requested
• Performs other duties as assigned

Leadership Competencies

• Establishing Relationships: Builds effective networks, working relationships, and alliances with a broad range of stakeholders (both internal and external) to collaborate effectively within divisions and across boundaries
• Developing Talent: Provides guidance and feedback to help others strengthen knowledge/skills needed to accomplish tasks, solve problems, and perform effectively
• Inspiring and Motivating Others: Fosters commitment and cohesiveness by motivating, guiding, and facilitating cooperation within the department toward goal accomplishments
• Demonstrating Emotional Intelligence: Exercises self-leadership, self-awareness, and self-regulation; manages emotions so that they are expressed appropriately; leads others by showcasing adaptability, empathy, and social skills
• Acting with Integrity: Interacts with others in a way that is seen as direct and truthful; ensures confidence in individual and organizational motives and representations
• Acting Strategically: Aligns day-to-day activities around broader organizational goals and objectives; prioritizes resources based on the strategic objectives of the organization
• Being a Champion for Change and Innovation: Supports people in their efforts to try new things; generates novel and valuable ideas and uses these ideas to suggest new or improved processes
• Communicating Effectively: Speaks and writes clearly, conveys information in a concise, organized, and logical manner; listens attentively and exercises tact, discretion, and diplomacy
• Promoting Diversity and Inclusion: Treats all people with dignity and respect by being fair and consistent; demonstrates an open-minded approach to understanding people regardless of their background
• Holding Self and Others Accountable: Sets clear performance expectations and objectives for self and others; evaluates work performance and provides feedback when needed

Physical Requirements

• This job can be physically demanding at times requiring stooping, sitting, standing, and walking for long periods of time
• Frequently assists with lifting patients and heavy equipment
• Must be able to work in a stressful environment, work independently, make sound decisions, be detail-oriented, alert, and self-motivated
• Ability to push/pull up to 40 lbs, carry and lift up to 50 lbs

Threshold Requirements

• Annual Joint Commission mandatory education requirements, in-service, and health requirements including attendance at new employee orientation
• TB/PPD Surveillance Program
• Maintenance of required professional licensing and/or certification(s)