Assistant Business Manager — Market Rate

About the role

The Assistant Business Manager is the operational backbone alongside the Business Manager, responsible for keeping the community organized, accurate, and running smoothly day to day.

Responsibilities

• OPERATIONS AND READINESS: Keep the community running day to day. Coordinate unit turns and vacant-unit readiness, white-glove move-in inspections, and timely move-outs. Complete daily community walks for curb appeal and basic safety. Manage keys and fobs. Keep files audit-ready and the office show-ready. Uphold SAIL standards consistently.
• FINANCIAL ACCURACY: Hit occupancy, collections, and delinquency benchmarks. Post rent and fees promptly. Verify and code vendor invoices. Operate within budget. Enter complete, accurate data in Yardi.
• LEASING SUPPORT: Help drive occupancy with fast speed-to-lead, including tours, applications and screening within policy, and consistent follow-up. Support the renewal plan alongside the leasing team.
• RESIDENT SERVICE: Deliver Legendary Service through dependable, professional, and responsive support. Resolve concerns promptly. Respond to online reviews in a brand-aligned way. Help host resident events.
• COMPLIANCE AND FILES: Maintain Fair Housing, ADA, and FCRA compliance. Keep required postings, licenses, and reports current and on time. Protect file integrity and support audits.
• TEAM SUPPORT: Be the Business Manager's reliable right hand. Anticipate needs, follow through, and keep the operation tight.

Qualifications

• One or more years in property management, leasing, or another detail-heavy administrative or customer service role.
• Comfort with recurring, deadline-driven work and a full task load.
• Strong written and verbal communication, with a warm and professional approach to residents and prospects.
• Computer proficiency and comfort learning a property management system. Yardi experience is a plus.
• Working understanding of Fair Housing, or willingness to complete training and apply standards consistently.
• PREFERRED: Yardi experience, including CRM; Prior assistant manager or leasing experience in market-rate multifamily; CAM, ARM, or similar certification, or the willingness to earn one with SAIL's support.

Requirements

• If you have the accuracy and the temperament but not the multifamily background, apply anyway. Systems are teachable. Precision and follow-through are harder to find.

Benefits

• Base salary $55,000 to $65,000 DOQ, plus quarterly and monthly bonus potential, including leasing and renewal incentives.
• Medical, dental, vision, 401(k), paid time off, MN Earned Sick and Safe Time.
• Ongoing professional development and a genuine path to Business Manager.
• A structured, process-driven environment where dependability and precision are recognized and rewarded.

Schedule and Working Conditions

• Full-time, typically Monday through Friday, on-site.
• Occasional evening or weekend availability for leasing, resident events, or move-ins.

Pay

$55,000 to $65,000 Yearly Salary