Assistant Branch Section Manager I (Ke'eaumoku Branch)

Position Summary

Responsible for assisting the Branch Department Manager with directing and administering the operational efforts of the Branch, achieving branch sales and referral goals, and ensuring that branch operations are in accordance with established credit union policies and with legal and regulatory requirements. Oversees provision of a full range of services to members and prospective members. Ensures that members are promptly and professionally served. Assists with executing specific marketing plans, store partner relationship management tactics and community engagement.

Qualifications/Experience

• At least five years of related experience in Branch Operations.
• Thorough knowledge of member services and products provided.
• Basic understanding of credit union loan services and products.
• Understanding of related legal and regulatory standards.
• Excellent interviewing, communication and public relations skills.
• Strong interpersonal, leadership, and supervisory skills.
• Ability to operate related computer applications and related business equipment to include 10-key calculator, typewriter, printer, telephone and notary stamp.
• Attention to detail.
• Solid math skills.
• Ability to maintain an effective and efficient workflow.

Overview

Hawaii State Federal Credit Union is more than a bank, and not just another credit union. We’re a place where “Always Right By You” isn’t just a tagline to those we serve, but a promise to our employees, who enjoy generous benefits, opportunities for career advancement and a healthy work-life balance. As an employee, you will be part of a team that values trust, encouragement, and the holistic experience of working together. HSFCU offers a dynamic and supportive work environment where employees can enjoy competitive compensation and one of the best benefits packages in the business.

Benefits

• Competitive Compensation: HSFCU offers competitive pay, merit increases, and incentives.
• Health Coverage: We've got you covered: full-time employees receive 100% coverage for medical and dental premiums, plus 50% towards covering your family members. Pre-tax deductions for your Flexible Spending Plan can be added on as early as 6 months in.
• Paid Time Off: Enjoy 13 paid holidays each year, plus Election Day and up to 2 full days off for Community Service. Your hard work is rewarded with an increase in PTO accrual with every year you're employed.
• Retirement Savings: Contribute to a 401(k) plan with up to 10% employer contributions including a 6% match and profit sharing after your first year.
• Transportation Subsidy: We make your daily commute stress-free. Receive 100% bus pass reimbursement or up to $100 subsidy towards parking and Pre-Tax deductions.
• Health & Wellness: Access to wellness fairs, flu shot clinics, and on-site fitness centers.
• Additional Benefits: Flexible spending plans, credit union discounts, life, accident, and disability insurance.
• Growth Opportunities: HSFCU invests in employee development through in-person and online training programs, workshops, career development assistance, and tuition assistance.
• Work Environment: HSFCU’s modern headquarters prioritize a balance between wellness and productivity, offering a variety of amenities.
• Employee Testimonials: Employees appreciate the supportive environment where everyone’s voice is heard and valued. The credit union has been recognized as one of Hawaii’s best places to work for over 15 years.