Assistant Branch Operations Manager I

Oversees day-to-day operations for the branch and assists the operations manager of the location. Supports supervision of daily activities of retail branch personnel.

Schedule

8am - 5pm Monday - Friday. Rotating Saturday hours at the Harmony location in Fort Collins from 9am - 12pm.

Pay

Hourly $24 - $29

Responsibilities

• Assists operations, ensuring bank policy and procedures are followed.
• Performs personal banking duties including advising customers of all bank services, opening new accounts, and teller functions.
• Assists with supervising employees to meet branch goals, including obtaining fee income and meeting budget, by assigning work, ensuring quality work for customers, scheduling, conducting performance reviews, recommending salary actions, and providing training for staff.
• Promotes bank services and participates in various professional and personal community activities.
• Performs customer service duties such as answering telephone inquiries, closing accounts, ordering checks, and ensuring appropriate levels of customer service.
• Assists with compliance of branch with bank policies and guidelines, reviews reports, audit board, and NSFs.
• Assists with budget preparation.
• Maintains regular and reliable attendance.
• Performs any other duties or projects as assigned.

Requirements

• Full knowledge of banking products offered, with initiative to stay updated on changes.
• Basic knowledge of all banking regulations applicable to the job function and of all bank policies and procedures.
• Knowledge and expertise in all deposit account products and services.
• Knowledge of bank operations and supervisory experience.
• Skill in communicating with clients and co-workers in a courteous and professional manner.
• Skill in operating computer terminals, printers, back counter capture machine, coin machine, and copier.
• Ability to maintain a high level of confidentiality.
• Ability to train employees and ensure efficiency, accuracy, and customer service.
• Ability to work accurately and efficiently in a fast-paced environment.
• Ability to function as a team player.

Qualifications

High school graduate or equivalent. Prefer 2-3 years of related banking experience.

Benefits

For employees working at least 35 hours per week:

• 8 paid holidays.
• 17 PTO days each year for the first five years of employment (employees must complete a 90-day introductory period prior to accruing PTO).
• 16 hours of paid sick time upon hire date.
• Health, dental, prescription drug card, vision, and voluntary life insurance plans.
• Health savings account with employer contributions.
• Flexible medical and dependent care spending plans.
• 401K plan after 3 months and start of next quarter with employer contributions and profit sharing.
• $50,000 group term life insurance.
• Long-term disability insurance and employee assistance program.

If working less than 35 hours per week, benefits are modified.