Assistant Branch Manager: Yucca Valley

We need to output HTML fragment with sections: About the role? Actually the posting includes Overview, About Frontwave Credit Union, What’s In It For You, Responsibilities, Qualifications, Salary Range (maybe Pay), Service Excellence Standards (maybe Benefits? Actually it's standards). We need to follow rules: Use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use

• for any list of duties/requirements/benefits, and

  for prose. Do NOT repeat the job title as a heading (the page already shows it) and do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

  or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to decide which sections to include based on content. We have: Overview (description of role). Could be "About the role" heading. About Frontwave Credit Union (company description). Could be "About the company" but not in list. The allowed headings list includes "About the role". Not "About the company". We could maybe put that under "About the role"? But we need to preserve content. The instruction: Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). It says e.g., meaning those are examples; we can use other headings? Probably we should stick to those examples. But we can also create other headings if needed? The instruction: "Use

  for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule)." It suggests those are typical headings; we can use them as appropriate. For company overview maybe we could put under "About the role"? Not ideal. Could we create a heading "About Frontwave Credit Union"? It's not in the list but maybe allowed as it's not prohibited. The instruction says use

  for section headings (e.g. ...). It doesn't say you cannot use other headings, but to be safe we could map company overview to "About the role"? However that would be inaccurate. Better to follow the spirit: include sections for Overview (maybe as "About the role"), Responsibilities, Qualifications, Pay (Salary Range), Benefits (What’s In It For You), maybe "Service Excellence Standards" could be under "Skills"? Not exactly. Could be "Requirements"? No. We could treat Service Excellence Standards as part of "Skills" or maybe "Requirements"? It's more like expected behaviors. Could be under "Skills". But we need to preserve content; we could create a section "Service Excellence Standards" as a heading (h3) even if not in the list; it's not prohibited. The instruction only says use h3 for section headings (e.g. ...). It doesn't forbid other headings. So we can add any heading we need, as long as it's h3. We must not include filler sections. So we need to include sections where there is real content. Let's identify substantive content: - Overview: description of role, time allocation (50% lobby, 30% business development, 20% operational duties). That's substantive. - About Frontwave Credit Union: company description, founded, branches, members, assets, mission. - What’s In It For You: benefits list: Competitive pay, 401k matching, mortgage and auto discounts. 9-27 days of PTO per year (based on tenure), VTO and 10 paid holidays. Affordable medical, dental, vision health plans, and Flexible Spending Account. Employee Assistance Program with a variety of services. Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year. Culture of excellence and continuous improvement. We strive to be the best place you’ve ever worked! - Responsibilities: long list broken into categories: Sales through Service, Coaching, Membership Development, Branch Operations, Branch Management, Credit Union’s Strategic Goals. Each contains bullet-like sentences. We need to turn into

  • for any list of duties/requirements/benefits. So we can create a
    with each duty as
    • . Could also group by subheadings? But instruction: Use
      • for any list of duties/requirements/benefits. It doesn't forbid additional headings inside. We could keep subheadings as

        maybe but not required. Simpler: produce a single

        with all responsibilities as
        • . However that may lose grouping but still preserves all info. Could also create multiple
          under subheadings but not required. We'll keep simple. - Qualifications: Education and/or Experience: Associate’s Degree or equivalent or minimum five years' experience in credit union or similar financial institution with minimum two years in management/supervisory position; or equivalent combination. Also Salary Range: $71,884.272 - $107,826.408 (note weird numbers maybe typo but we keep). That's Pay. - Service Excellence Standards: list of statements. We need to avoid boilerplate: remove duplicated lines, cookie/navigation/legal/EEO etc. There's none visible. We must not include application instructions. Now produce HTML. Structure:

          About the role

          Overview text...

          About Frontwave Credit Union

          Company description...

          What’s In It For You

          • Competitive pay
          • 401k matching
          • Mortgage and auto discounts
          • 9-27 days of PTO per year (based on tenure)
          • VTO and 10 paid holidays
          • Affordable medical, dental, vision health plans, and Flexible Spending Account
          • Employee Assistance Program with a variety of services
          • Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year
          • Culture of excellence and continuous improvement
          • We strive to be the best place you’ve ever worked!
          But note "Competitive pay" is also covered in Pay section; we might duplicate. Better to separate Pay and Benefits. The "What’s In It For You" includes pay, 401k matching etc. We could treat that as Benefits section. Pay could be separate: Salary Range. Thus:

          Pay

          Salary Range: $71,884.272 - $107,826.408

          Benefits

          ... (excluding pay)
          But the benefits list includes "Competitive pay" which we moved to Pay. We'll remove that from benefits. Thus benefits list: - 401k matching - Mortgage and auto discounts - 9-27 days of PTO per year (based on tenure) - VTO and 10 paid holidays - Affordable medical, dental, vision health plans, and Flexible Spending Account - Employee Assistance Program with a variety of services - Career development, training, and coaching, mentoring; tuition reimbursement up to $4,000/year - Culture of excellence and continuous improvement - We strive to be the best place you’ve ever worked! Now Responsibilities: We need to extract each duty sentence. Let's parse the responsibilities section. Responsibilities ESSENTIAL DUTIES AND RESPONSIBILITIES: Includes the following non-inclusive list. Other duties may be assigned. All duties are to be performed in compliance with applicable laws, regulations and Credit Union policies and procedures Then sections: Sales through Service - Consistently meets or exceeds Sales and Service metrics at all branches - Deepen member relationships by utilizing consultative service skills - Oversee new product onboarding to ensure satisfaction and retention - Provide a consistent member experience during all aspect of the branches functionalities Coaching - Daily observation with immediate feedback - Set, create, and execute personalized Action Plans to assist in constant employee progression. This includes identifying training needs, conducting pre and post training activities to ensure that learning has occurred, and/or write corrective action plans. - Provide opportunities for branch management and branch employees to grow through progressive responsibility and delegation - Coaches teams in handling escalations and manage conflict resolution with goal of achieving a positive outcom - Assists the Market Branch Manager with monthly branch staff meetings and consistent daily huddles - Meets on a regular basis with the branch management and branch employees to identify, coach, develop, motivate and support employees so that they can provide exceptional member service to every member. Membership Development - Weekly business development efforts to drive new membership and increase market share - Internal and external relationship building and networking to create referral sources - Partners with Military and Community Relations department to develop ongoing business development and community relations plan to support credit union goals - Professionally represents the credit union at community meetings, Chamber functions, and special events - An active leader in the Community, representing Frontwave’s philanthropic efforts - May conduct financial classes for the benefit of educating the members and resolving problems - Conveys a positive image of the credit union Branch Operations - Assists in overseeing staffing of branches including: Hiring, Scheduling, and Branch Coverage at multiple branch locations - Ensure branch soundness and security is maintained at all times. This includes audit efforts, cash management, and loss prevention - Maintain an awareness of branch expenditures and resources - Ensures branch staff is knowledgeable and trained in handling regulatory/compliance policies and procedures - Consistently leads by example and follows the Retail Operations Guide and Retail Operations Service Standards Branch Management - Manages branch staff in accordance with credit union employee handbook, policies, and applicable law - Ensures all required breaks and meal periods are taken on time on a daily basis in accordance with credit union employee handbook, policies and applicable laws - Assists in scheduling, preparing, and conducting employment interviews and recommends personnel for hire following standard hiring procedures. - Provide timely and fair communication and feedback to branch staff, through coaching, counseling, meetings, and appraising - Reviews, adjusts and approves time sheets for biweekly payroll processing - Organizes, prepares, and conducts training sessions on credit union policies and procedures - Motivates staff using incentives, themes, and promotional methods - Assigns duties and organizes cross-training of jobs - Acts as a liaison with staff members to resolve conflicts - Promotes proper training, resources and coaching to all employees to motivate them to become strong culture carriers and collaborators between all external and internal members. Credit Union’s Strategic Goals - Responsible for ensuring that all branch activities are in complete alignment with Frontwave’s strategic priorities and objectives - Promotes an environment within the branch to meet monthly projected goals - Works on special projects requiring extensive knowledge of credit union policies and procedures as directed by the Director of Branch Experience and/or Market Branch Manager. We need to turn each bullet into
          • . We'll combine all into one
            under

            Responsibilities

            . Qualifications:

            Qualifications

            Associate’s Degree (