Assistant Branch Manager, South/West Region

About the role

The Assistant Branch Manager participates in a comprehensive retail training program while working toward individual sales targets. In collaboration with the Branch Manager, this role helps cultivate a motivated sales and service team, ensuring that each member contributes to the branch’s success through a consultative sales methodology.

Responsibilities

• Develops team members through one-on-one coaching sessions and performance accountability.
• Fosters customer relationships through proactive initiatives, such as participating in community events and business networking opportunities.
• Assumes a leadership role while motivating and holding team members accountable, assisting the Branch Manager in evaluating team member performance.
• Assists the team in all areas of branch operations including branch audits, security, and scheduling.
• Makes sound, balanced decisions prioritizing risk management, profitability, and customer satisfaction in each transaction.
• Ensures accuracy in arithmetic skills and computer literacy for accessing account information and processing transactions.
• Develops a thorough knowledge of Bank products and guidelines by attending required classes.
• Maintains a professional appearance and conducts oneself in a professional manner at all times.
• Serves as a risk manager for their business by understanding, reporting, responding to, managing, and monitoring the risks they encounter daily as required by Dollar Bank's risk management program.

Requirements

• Bachelor’s Degree with one year demonstrated track record of achieving sales goals, or High School Diploma/GED with five years demonstrated track record of achieving sales goals.
• Retail Banking experience preferred.
• One year of managerial or supervisory experience is required.
• Ability to travel as needed for training.
• A valid driver’s license and access to a reliable vehicle is required.

Qualifications

• Education and Experience Requirements: Bachelor’s Degree with one year demonstrated track record of achieving sales goals is required. Will consider High School Diploma/GED with five years demonstrated track record of achieving sales goals. Retail Banking experience preferred. One year of managerial or supervisory experience is required. Ability to travel as needed for training. A valid driver’s license and access to a reliable vehicle is required.

Skills

• Leadership and motivational skills.
• Consultative sales methodology.
• Customer relationship management.
• Branch operations management.
• Decision-making skills.
• Arithmetic and computer literacy.
• Product knowledge and compliance with regulatory laws.

Benefits

• Travel reimbursement provided once a mileage threshold has been met.

Pay

• Details about pay are not specified in the job posting.

Schedule

• Details about schedule are not specified in the job posting.