Assistant Branch Manager - North Greenville, SC

Starting at $19.00 per hour

About the role

This position leverages interpersonal skills and business knowledge to meet the needs of our customers. The Assistant Branch Manager works closely with the Branch Manager and staff to build relationships and identify customer needs, and is knowledgeable of product and service features to drive an exceptional customer experience. The ABM interviews customers utilizing professionalism, patience, curiosity, and a results-oriented manner.

Responsibilities

• Develops and ensures Branch growth, profitability goals, and objectives are met
• Manages all loans, including approval of customer loans and sales finance contracts within delegated lending authority
• Maintains Branch delinquency control and personally engages with delinquencies as appropriate
• Delegates daily assignments for solicitation to new and existing customers
• Oversees personnel management, including hiring, termination, disciplinary actions, and salary administration
• Exemplifies and ensures impeccable customer service is always maintained
• Ensures communication is disseminated in a timely and efficient manner to all Branch employees
• Follows up on all audit results and recommendations

Requirements

• High School Diploma or equivalent
• Serving customers onsite at the branch office is an essential function (remote work is not permitted)
• Minimum one to two (1-2) years' experience in financial services dealing with customers and managing staff personnel
• Ability to meet current licensing requirements of various States and Federal regulators
• Demonstrated ability to analyze relevant information and apply individual judgment
• Advanced interpersonal relationship skills across diverse social and business settings
• Ability to maintain confidential business and personal information
• Action and results-focused
• Strong communication skills (verbal and written)
• Proficient with MS Office Suite products

Desirable

• A valid driver's license and the ability to operate an automobile (unless there is no Branch Manager who can perform this function, in which case it is an essential job function)

About Us

1st Franklin Financial Corporation has been a family-run company for over 80 years. Our goal is to provide financial solutions across our footprint. Today, we have over 380 offices across the Southeast and continue to expand into new territory. We offer training programs and other developmental opportunities to support your growth.

Benefits

• Competitive pay
• Bonus potential
• Medical, dental, and vision coverage
• 401(k)
• Paid time off
• Paid holidays
• Paid volunteer time