Assistant Branch Manager II - Georgetown

A+ FCU is growing and we are looking for the right candidate to assist with the operation of our San Marcos Branch. Your primary role is to be responsible for the operational and administrative functions of the branch, including day-to-day supervision of staff and member resolution.

Responsibilities

• Employee Management
  • Assist the Branch Manager in the supervision of branch employees by overseeing daily operations, completing observations, coaching employees, and providing input on hiring, terminations, and evaluations.
  • Implement and monitor branch schedule for maximum productivity, service, and overtime control.
  • Assist Branch Manager in meeting or exceeding established branch goals.
  • Direct workflow assignments for Member Services Officers I, II, or III.
  • Update timekeeping and payroll.
• Branch Support
  • Perform Safe Deposit Box functions as needed (if applicable).
  • Assist members with account or product inquiries.
  • Conduct branch sales or training meetings as needed.
  • Consistently meet or exceed individual goals established for increasing retail services per household.
  • Resolve problems and assist with complex transactions presented by members or staff.
  • Provide Notary Public services and Medallion Signature Guarantees as needed.
  • Maintain ongoing working knowledge of policies and procedures.
  • Handle vault responsibilities as needed.
  • Oversee balancing, processing, and transmission of cash letter (Branch Capture).
  • Provide ATM Operations assistance in balancing and troubleshooting (if applicable).
  • Administer supervisory overrides and check approvals.
  • Oversee branch opening and closing duties.
• Miscellaneous Duties
  • Ensure branch regulatory compliance.
  • Evaluate and report any maintenance or equipment needs.
  • Participate in Community Education and Business Development events.
  • Assist at other locations as needed.
  • Travel to training, meetings, or other branches as required.

Requirements

• Education and Experience
  • High school diploma or G.E.D. equivalent required.
  • Bachelor’s Degree in a business-related field preferred.
  • Four years of financial institution experience required.
  • Two years of supervisory experience required.
  • Knowledge in teller/vault, new accounts, Safe Deposit Box, and product knowledge.
  • Knowledge of Financial Institution Policies, Procedures, and Products/Services (Credit Union preferred).
  • Microsoft Office product knowledge.
  • Must obtain Notary Public & Signature Guarantee certification within the first six months.
• Physical Functions
  • Must have the ability and stamina to work at least 40 hours a week.
  • Will frequently reach, feel, bend, stoop, carry, finely manipulate, and key in data.
  • Must be able to communicate heavily through telephone, email, and in-person.

Pay

$59,423 annual minimum.