Assistant Branch Manager I - Camden, NJ

Job Responsibilities

• Oversees the day-to-day activities of the branch in the capacity of a working supervisor.
• Ensures branch is adequately staffed through efficient scheduling.
• Trains new employees and keeps all employees current with policies and procedures and new regulations affecting the Bank.
• Aids employees with transactions, proving teller unit and policies and procedures.
• Evaluates employee performance and may conduct performance appraisals.
• Keeps Branch Manager up to date on employee scheduling and performance.
• Solves any unusual problems that may occur or defers to Branch Manager.
• Makes independent decisions on overdrafts and uncollected items within credit limits.
• Works with customers on unusual complex transactions.
• Maintains a current awareness of the Bank’s products and services and cross sells Bank’s products and services when appropriate.
• Maintains a leading role in managing internal branch sales.
• Works with existing business customer base to expand business relationships and potential new clients to develop new business.
• Aids customers and employees when situations require management intervention.
• Performs the duties of a Customer Service Representative, including opening accounts, bonds, retirement accounts, annuities, insurance sales and loan processing.
• Maintains current knowledge of laws and regulations affecting branch operations.
• Stays current with the Bank’s policies and procedures.
• Keeps staff informed of new products and services.
• Communicates all relevant information to branch personnel and trains new procedures.
• Ensures implementation of new products and policies are smooth and efficient transitions.
• Maintains an awareness of trends and changes within the financial industry and economic/competition characteristics within market area.
• Uses information to optimize quality service and sales.
• Aids the Teller unit with proving and verifies Head Teller’s draw counts are correct.
• Ensures the Teller unit is operating efficiently and within established guidelines.
• May prove ATM where applicable.
• May perform the duties of a Teller when needed.
• Prepares daily, weekly, monthly and quarterly reports for the Branch.
• Assumes the responsibilities of the Branch Manager in his/her absence including supervision of staff, adherence to prescribed security procedures and resolution of routine and complex problems.

Job Requirements

• 2-4 years’ experience as a Universal Operations Specialist I/II or Universal Banker II;
• Bachelor’s Degree in Finance or Business is preferred;
• Ability to oversee and maintain effective day to day operations and supervision of the staff of the branch;
• Ability to motivate and coach employees;
• Ability to discipline as needed;
• Thorough knowledge of retail banking operations including current knowledge of laws and regulations effecting branch operations;
• Excellent written and verbal communication skills;
• Should have completed, or be close to completing the Management Development Core for first line supervisors;
• Ability to participate in branch manager’s meetings, seminars and any other educational activities;
• Able to deal effectively with customers and all levels of Bank personnel;
• Bilingual in Spanish preferred;
• Effective cross-sell and sales abilities.

Desired Skills

• Independent and highly motivated self-starter;
• Results oriented with proven track record to motivate self and others to accomplish objectives;
• Dedicated, enthusiastic, and driven; possesses a strong work ethic;
• A collaborator and team player, translating knowledge and experience into strong and productive relationships;
• Ability to deliver a seamless experience to the customer.

Benefits

• Medical, Dental, Vision and Rx which are contributory.
• Bonus programs.
• Employee Stock Option Program (ESOP).
• Life Insurance.
• Paid Time Off (PTO) which includes Personal and Vacation Time.
• Employees may participate in the 401k program.

Schedule

• Monday to Friday: 8:30am until closing, working 40 hours,
• Must be able to work alternating Saturdays: 8:30am until closing based on business needs.

Columbia Bank and its affiliates is an Equal Opportunity Employer, including individuals with disabilities and veterans.