Assistant Branch Manager

About the role

As an Assistant Branch Manager at Woodforest National Bank, you are a key leader supporting the Branch Manager in driving branch performance, customer relationship growth, and operational excellence. You will operate with an ownership mindset, helping to execute retail sales and marketing strategies, coach team members, and ensure consistent delivery of the Woodforest Experience. This role requires a hands-on leader who balances customer engagement, frontline coaching, community involvement, and operational discipline—while modeling Woodforest’s Core Values of Ownership, Service, Community, and Integrity every day.

Responsibilities

Ownership

• Partner with the Branch Manager to operate the branch with a business-owner mindset, supporting retail growth, deposit performance, and customer acquisition.
• Drive individual and team contribution to branch sales goals through proactive customer engagements, referrals, and marketing efforts.
• Support branch operations by ensuring compliance with policies, procedures, audits, and cash controls while modeling accountability and attention to detail.

Service

• Deliver the Woodforest Experience by maintaining a strong personal presence in the branch, engaging customers with