Assistant Branch Manager

TruStone Financial is a full-service, member-owned credit union that provides simple yet competitive financial tools to empower our members’ financial well-being. Founded by teachers in 1939, TruStone Financial has grown to the second-largest credit union in Minnesota, with 550+ employees serving more than 200,000 members across 23 locations in Minnesota and Wisconsin. Our vision is to create exceptional financial experiences, and to do that we need exceptional people.

About the role

The Assistant Branch Manager is responsible for providing a superior level of member relations and promoting the sales and service culture through coaching, guidance, and staff motivation. You will achieve individual and branch sales goals through new business sales, referrals, and retention of account relationships. Assist the Branch Manager in the development of new deposits and loan business. Supervise the efficient daily operations of the branch, including operations, lending, product sales, member service, and security and safety in accordance with the Credit Union’s objectives.

Responsibilities

• Provide superior member relations and promote a sales and service culture through coaching and staff motivation.
• Achieve individual and branch sales goals via new business, referrals, and retention of account relationships.
• Assist the Branch Manager in developing new deposits and loan business.
• Supervise daily branch operations, including lending, product sales, member service, and security.

Requirements

• Bachelor’s Degree in Finance, Business Administration, or a related field, or four years of equivalent work experience.
• Two years of experience in a sales position promoting products and services.
• Valid state driver’s license and insurance.
• Experience coaching and motivating a team (preferred).
• Track record of successful sales.
• Strong interpersonal skills, maturity, and good judgment.
• Well-developed verbal and written communication skills.
• Professional appearance and positive personal projection.
• Ability to work in a complex, competitive, and rapidly changing environment.
• Ability to analyze and resolve situations independently.
• Ability to manage multiple priorities, delegate effectively, and set deadlines.
• Compliance with TruStone Financial’s SAFE Act Policy, including fingerprint submission, FBI background check, and NMLS registration.
• Compliance with Bank Secrecy Act and all its provisions.
• Ability to pass a pre-employment drug test and various background checks.
• Regular and reliable attendance at the workplace.

Schedule

40 hours per week, Monday through Friday between 8:15 AM – 5:15 PM, with rotating Saturdays from 8:45 AM – 1:15 PM at the Burnsville Nicollet branch location. Exempt position.

Pay

The salary range for this position is $54,500.00 to $75,000 per year.

Benefits

• Competitive pay and incentive programs for all positions.
• Health insurance with choice of Traditional Health Plan or Health Savings Plan.
• Affordable dental and vision insurance coverage.
• 22 days of paid time off annually for full-time employees (accrual equivalent for part-time), increasing with tenure.
• 10+ paid holidays each year.
• Up to 16 hours of paid time annually for volunteering.
• 401(k) with 50% employer match on the first 6% contributed, plus an additional 3% safe harbor contribution after one year of service (immediately 100% vested).
• Eligibility for profit-sharing contributions to your 401(k) account.
• Employer-paid Short Term and Long Term Disability benefits.
• Employer-provided life insurance up to 2.5x your base salary, with the option to purchase additional coverage.
• Reimbursement for higher education expenses up to $5,250 per calendar year (including tuition, books, and activity fees).
• Career development opportunities, including job shadow programs, certification courses, and a mentorship program.
• Special employee discounts as a credit union member.
• Employee activities, events, discounts, and other perks.