Assistant Branch Manager

About the role

At Trumark, we’re not just about banking—we’re about building a better future for our members and our team. When you join us, you’ll enjoy flexibility and balance with flexible schedules and time off, opportunities to grow with training, development, and room to advance, benefits that matter, and a chance to give back by helping our members and communities achieve their goals.

Responsibilities

• Act as Branch Manager in their absence, ensuring smooth operations.
• Coach, train, and mentor branch personnel in service, sales, and operations.
• Ensure operational integrity, compliance, and physical security of the branch.
• Create a team environment to deliver superior member experiences.
• Partner with Field Representatives to address and resolve audit issues.
• Proactively generate business through community outreach and in-branch promotions.
• Use sound business judgment to analyze loan applications and make recommendations.
• Assist with staffing, scheduling, and ensuring adequate service coverage.

Qualifications

• Education: Associate’s degree or equivalent experience required.
• Experience: 3+ years in a branch or equivalent financial institution role, preferably with supervisory experience.
• Strong communication and organizational skills.
• Attention to detail with the ability to multitask under pressure.
• Intermediate knowledge of word processing and spreadsheet applications.
• Excellent technical aptitude and conflict resolution skills.
• Availability: Flexibility to work evenings, weekends, or as needed.

Benefits

• Health, dental, and vision insurance
• 401(k) with matching
• Paid time off
• Flexible schedules
• Training, development, and advancement opportunities

Schedule

Full-time position with flexibility to work evenings, weekends, or as needed.