Assistant Branch Manager

About the role

Join SC State Credit Union as an Assistant Branch Manager at our Huger St. location. This opportunity allows you to help lead a dynamic team, drive growth through smart strategies, and deliver excellence in member service. As a member-centric organization, we value your ability to build relationships and provide top-notch financial solutions to our members. You will have the chance to showcase your leadership skills in a professional and high-performance culture that puts the member at the center of everything we do.

Responsibilities

• Assist the Branch Manager and help oversee branch operations, including managing daily activities and ensuring excellent customer service.
• Monitor office activities, open new accounts, and support and oversee consumer lending and loan production.
• Cross-sell products and recruit new members.
• Lead and coach employees to drive staff retention and productivity while upholding the credit union's high standards.
• Collaborate with the Regional Team and upper management to execute Strategic Plan objectives and achieve goals.
• Travel as needed to all Columbia area locations, as well as periodic travel to other branches including Aiken, Orangeburg, Florence, and Charleston to assist with member financial needs. Mileage is paid for out-of-town travel.

Requirements

• Associate's degree or equivalent experience, preferably in a related field.
• Previous experience in credit unions or other financial institutions.
• Solid background in staff management, consumer lending, and branch operations.
• Proficiency in various policies and procedures governing financial services.
• Strong leadership skills, effective communication abilities, and a member-centric approach to service delivery.
• Familiarity with relevant software and tools utilized in credit union operations.