Assistant Branch Manager

About the role

Ready to take the next step in your leadership career? At North Star Community Credit Union, leadership is about more than managing a branch—it's about coaching people, building relationships, and making a positive impact every day. We're looking for an Assistant Branch Manager who is passionate about developing employees, delivering exceptional member service, and helping our branch succeed.

Responsibilities

• Lead, coach, and develop frontline employees.
• Support daily branch operations, balancing, and compliance.
• Aid members with loans, new accounts, and financial solutions.
• Help grow the branch through exceptional member service.
• Resolve member concerns with professionalism and care.
• Monitor branch performance and employee development.
• Manage the branch in the Branch Manager's absence.
• Build relationships within the community while representing North Star.

Qualifications

• A high school diploma or GED.
• 1–3 years of leadership, banking, retail, or customer service experience.
• Lending and financial services experience is a plus.