Assistant Branch Manager

About Money Mart

Money Mart is North America's leading non-prime lender, dedicated to financial empowerment and bridging the gap between people and their financial goals. With over 40 years of experience and more than 400 retail locations, we offer innovative loan products, check cashing, currency exchange, money transfers, and prepaid cards. We contribute over $500,000 annually to community initiatives supporting food security, housing, health, and emergency services. We foster a culture of inclusivity, where diversity drives innovation and everyone can thrive.

At Money Mart, we are committed to responsible innovation, ensuring ethical, transparent, and accountable use of data and technology in alignment with Canada's Artificial Intelligence and Data Act (AIDA). We prioritize strong data governance, clear communication, and safeguards to promote equity, reliability, and trust.

About the Role

This position is based at our branch location: 2750 W 68th St.

Responsibilities

• Deliver results on store profitability goals.
• Provide a quality customer sales experience through efficient execution of all customer transactions.
• Handle cash and accurately enter transactions into the system.
• Contact customers over the phone with past due balances and negotiate payment terms and schedules.
• Supervise Financial Service Representatives to ensure sales targets are met.
• Ensure safety, security, and compliance with policies are followed.
• Audit documentation to ensure accuracy.

Requirements

• Minimum of one-year experience in a management or team lead role.
• Minimum of one year of financial services and sales experience.
• Bilingual in English and Spanish is preferred.
• Sales-driven and customer service focused.
• Track record of developing a sales team and achieving financial goals.
• Previous cash handling experience.
• High school diploma or equivalent.

Candidates with a current First Aid and CPR certification will be considered an asset.

Benefits

• Market competitive pay.
• Monthly bonus potential based on operational success.
• Comprehensive medical and dental benefits.
• Competitive paid time off.
• Group retirement options.
• Education reimbursement program.
• Exclusive perks through Perkopolis, including special discounts and offers.
• Free company services: cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard.
• Discounted company services: foreign exchange and Koodo services.