Assistant Branch Manager

About the role

The Assistant Branch Manager oversees the daily operations of the branch, manages a team of employees, ensures efficient and timely delivery of products, maintains inventory levels, and provides exceptional customer service.

Responsibilities

• Provide direction to staff, allocating work duties in a clear, effective manner.
• Serve as a supervisor, setting expectations, coaching performance, and holding employees accountable while maintaining strong team morale.
• Maintain and monitor employee work performance and productivity, providing useful feedback.
• Train new employees on required job components and provide ongoing training and development opportunities to existing employees.
• Aid in the employee selection process as assigned by the Branch Manager.
• Plan, execute, and maintain effective retail sets and merchandising displays.
• Analyze sales trends to identify products with high sales potential.
• Track inventory levels and ensure accuracy on all retail and yard products.
• Support operational processes including receiving, inventory, sales, and delivery coordination.
• Demonstrate quick problem solving in a professional manner.
• Navigate and resolve customer concerns, including high-level or escalated issues.
• Maintain a flexible work schedule including weekends and holidays.

Requirements

• Strong knowledge of core building material categories and products.
• 3–5 years of operational experience, including receiving, inventory, sales, and delivery processes.
• Knowledge of P&L statements, setting annual operating budgets, and managing expenses to sales volume.
• Proven ability to supervise teams, set coaching expectations, and hold employees accountable.
• Ability to maintain strong team morale while driving performance.
• Ability to navigate high-level customer issues.
• Highly organized and structured with a systems-based approach (not just task-oriented).
• Strong analytical and problem-solving skills with the ability to determine root causes and implement long-term solutions.
• Strong verbal and written communication skills.
• Proficient in Microsoft Office and general computer skills.
• Ability to assess situations, determine urgency and risk, and make timely, sound decisions.
• Ability to recommend changes to support business objectives.
• Maintains an ownership mentality and takes responsibility.
• Demonstrates integrity, professionalism, and reliability.
• Team-minded with a strong customer service focus and positive attitude.
• Ability to maintain confidentiality of proprietary information.

Qualifications

• High School diploma or GED required.

Skills

• Strong knowledge of core building material categories and products.
• Operational experience, including receiving, inventory, sales, and delivery processes.
• Ability to manage and coach employees effectively.
• Strong analytical and problem-solving skills.
• Effective communication and interpersonal skills.
• Proficiency in Microsoft Office and general computer skills.
• Ability to maintain confidentiality and handle sensitive information.

Benefits

• Participation in ESOP (Employee Stock Ownership Plan).
• Competitive pay and benefits package including medical, dental, and vision plans, group term life, AD&D, and STD, additional voluntary life, AD&D, and LT, paid time off, holiday pay, flexible spending accounts, 401(k) plan, scholarship and tuition assistance programs, and employee assistance program.

Pay

$55,000 to $65,000 a year depending on experience.

Schedule

Maintains a flexible work schedule including weekends and holidays.

Equal Employment Opportunity

We consider applicants for all positions without regard to race, color, sex, ethnicity, national origin, religion, gender, age, pregnancy, marital status, veteran’s status, sexual orientation, genetic information, disability, or any other protected basis prohibited by law.