Assistant Branch Manager
Liberty Federal Credit Union · Henderson, KY · 3 wk ago
SalesFull-time
Duties and responsibilities
- Serve as a primary Consumer Loan Officer.
- Meet with members to determine their lending needs and recommend appropriate loan type.
- Maintain an active knowledge base of lending products, guidelines, policies, and procedures.
- Identify and recommend additional products that meets the member’s needs.
- Ensure all required lending documents are completed accurately.
- Make follow up outbound calls to members to inquire about lending needs.
- Strive to meet monthly lending goals.
- Serve as an Account Service Representative (ASR).
- Meet with members to determine their banking needs and recommend appropriate accounts.
- Aid members with enrolling in credit union products and services.
- Maintain an active knowledge base of credit union account types, services, guidelines, policies, and procedures.
- Ensure all required account documents are completed accurately.
- Strive to meet cross sell goals.
- Assist members with certificates, IRA and HSA accounts.
- Serve as a Notary Public and Signature Guarantee for credit union transactions.
- Maintain a working knowledge of the credit union’s core processing system.
- Serve as a back-up Member Service Representative (MSR).
- Process various member transactions promptly and accurately.
- Provide exceptional member service.
- Maintain an active knowledge base of all MSR policies and procedures.
- Strive to meet cross sell goals.
- Assist with balancing, loading, and maintaining all bank equipment.
- Serve as Saturday manager or any other assigned position on a rotating basis or when necessary.
- Serve as a combination holder for ATM processing and maintenance.
Qualifications
- Must have a HS diploma or GED and be at least 18 years of age.
- Must be able to work a flexible schedule and travel to other office locations when needed.
- Must be able to stand for long periods of time and do some heavy lifting.
- Must have 1-2 years of cash handling experience.
- Banking experience is desired.
Benefits and Compensation
- Bonus and incentive opportunities
- Paid Holidays
- Paid Time Off (Vacation, Sick and Personal Days)
- Medical, Dental and Vision Insurance
- 401(k) retirement program with matching funds
- Employer paid Group Term Life Insurance, Short Term and Long-Term Disability Insurance
- Tuition Reimbursement Program