Assistant Branch Manager
Guardian Savings Bank is a large lender in Cincinnati, Northern Kentucky, Lexington, and Louisville that puts people first. Our customers are part of a close-knit community, and their banking needs are both met and serviced locally. From opening an account to securing a home loan or getting advice on the best banking options, we’re here for you. In a fast-paced world, you can count on Guardian Savings Bank to slow down and give you the attention you deserve.
About the role
In this role, you will oversee branch sales, including deposit growth and retention, as well as the efficient operation of the branch to ensure all operational functions are completely and properly performed by the staff while conveying a feeling of trust, service, security, and satisfaction to customers and staff. Your duties as Assistant Branch Manager are contingent on the scope of the services offered at the facility.
Responsibilities
- Complete deposits, withdrawals, and other financial interactions
- Provide excellent customer service
- Balance teller station
- Confirm accuracy of transactions
- Prepare, verify, and issue cashier checks, personal money orders, and facilitate wire transfers
- Open new accounts
- Renegotiate certificates of deposit
- Responsible for maintaining audit and compliance standards and reports
- Provide input for employee reviews
- Assist with new hire training
Requirements
- High School Diploma (required); Associate’s degree and equivalent industry experience in a related field (preferred)
- Minimum 2 years of experience in the branch (preferred)
- Proficient with Microsoft Office Suite or related software (preferred)
- Understanding of banking regulatory matters and procedures for proper operation (preferred)
Skills
- Organized and dependable
- Analytical with strong attention to detail
- Ability to problem-solve and multi-task
- Strong verbal and written communication
- Self-motivated
- Team player