Assistant Branch Manager

Rexel USA is one of the largest distributors of electrical products, data communication, wireless communication and related supplies in the United States. Rexel USA operates its electrical distribution business through eight Regions under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, Talley and Platt Electric Supply. With an online store and a network of over 460 warehouse storefront locations nationwide, we serve customers across the U.S.

About the role

The Assistant Branch Manager supports the mission and strategy of the branch, overseeing daily operations and acting as manager in the Branch Manager’s absence. Responsibilities include safety, compliance, personnel, facility, inventory, equipment, and overall business results.

Responsibilities

• Work with the Branch Manager and branch personnel to drive profitability by utilizing company digital tools to maximize all aspects of branch performance
• Develop, train, and supervise associates
• Recognize personnel problems and take corrective actions as needed
• Deal effectively with daily customer service issues
• Establish and maintain a relationship with key customers
• Greet and assist call-in and walk-in customers with the selection and delivery of products and services
• Conduct/oversee inventory control procedures and warehouse housekeeping practices
• Implement branch security and safety standards by conducting facility and asset inspections and take corrective actions to support controls
• Participate in inventory control and advise Branch Manager of problems to ensure customer demand is met
• Maintain branch facility, warehouse, and office equipment
• Schedule branch staff to ensure daily coverage
• Assist Branch Manager with monitoring branch operating expenses and implement corrective actions
• Make deliveries to branches/customers as required
• Perform other job functions within a branch when required, including but not limited to counter sales, preparing and filling orders, receiving, stocking, staging, and shipping material, and maintaining branch equipment
• Perform other duties as assigned

Requirements

• 2+ years of related experience
• Previous sales, operations, electrical distribution, or similar B2B industry experience preferred
• Leadership experience preferred
• Certification to operate forklift, hand truck, pallet jack, and other warehouse equipment preferred
• If required to make deliveries:
  • Must have a valid driver’s license
  • Must be at least 21 years of age
  • Must pass a pre-employment and annual review of the Motor Vehicle Record
  • Must obtain verification of non-expired medical certificate as required by law within 60 days of hire
  • Must not have had a suspended driver’s license for a traffic accident/violation within the past 3 years
• High School or GED – Required
• 4 Year / Bachelor’s Degree – Preferred

Skills

• Knowledge and experience in inventory control and warehouse operations
• Ability to manage P&Ls preferred
• Sales and service oriented, self-motivated, dependable, with excellent leadership and customer service skills
• Excellent written, verbal, interpersonal, and presentation skills
• Strong negotiation and interpersonal skills
• Experience with Microsoft Office and ERP system such as Solar Eclipse
• Ability to develop and coach a team

Physical Demands

• Sit: Frequently – 21% to 50%
• Walk: Frequently – 21% to 50%
• Use hands to finger, handle, or feel: Constantly – at least 51%
• Stoop, kneel, crouch, or crawl: Occasionally – up to 20%
• Climb or balance: Occasionally – up to 20%
• Talk, hear, taste, smell: Constantly – at least 51%
• Weight and Force Demands:
  • Up to 10 pounds – Constantly – at least 51%
  • Up to 25 pounds – Frequently – 21% to 50%
  • Up to 50 pounds – Occasionally – up to 20%

Working Environment

• Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold – Occasionally – up to 20%
• Exposed to electrical hazards; risk of electrical shock – Occasionally – up to 20%
• Handles or works with potentially dangerous equipment – Occasionally – up to 20%
• Travels to offsite locations – Occasionally – up to 20%

Benefits

• Medical, Dental, and Vision Insurance
• Life Insurance
• Short-Term and Long-Term Disability Insurance
• 401K with Employer Match
• Paid vacation and sick time
• Paid company holidays plus flexible personal days per year
• Tuition Reimbursement
• Health & Wellness Programs
• Flexible Spending Accounts
• HSA Accounts
• Commuter Transit Benefits
• Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance
• Employee Discount Programs
• Professional Training & Development Programs
• Career Advancement Opportunities – We like to promote from within