Assistant Branch Manager

First National Bank of America is looking for an Assistant Branch Manager for our Grand Rapids Branch. This role will be accountable for the operational soundness of the Branch and team. The leadership of this role will influence the Branch team to be proactive in conversations and daily activities to drive additional deposits and revenue to the Bank.

Responsibilities

• Provide solutions and advice to improve customer financial well-being in person and via emails, phone calls, and instant messages
• Maintain weekly cash flow for the branch
• Build a high-performing team through onboarding, coaching, and development of branch team members
• Manage operational, human capital, reputational, and business risk through adherence to all relevant regulations and bank procedures
• Grow branch deposits through proactive activities, gain wallet share of consumer and business households
• Lead effective problem resolution and foster a positive working environment

Requirements

• 2+ years of related experience in banking or a similar field
• Detailed knowledge of banking regulations
• Exceptional verbal, written, and interpersonal communication skills
• Proactive approach to creating processes and building a sustainable structure to drive solid results
• Working knowledge of Microsoft Office with emphasis on Excel and Word
• Experience in sales management and customer experience
• Experience with Jack Henry products is a bonus but not required

Benefits

• Medical – Multiple plans to choose from including HSA and traditional. Premiums as low as $0.00
• Dental – Premiums as low as $0.00
• Vision – Low premium plan
• Discounted childcare
• Pet Insurance
• Paid Time Off (PTO)
• 401k with employer match

At First National Bank of America, we are looking for exceptional individuals with a "servant's heart" or a natural humility that recognizes the importance of prioritizing others' needs. We celebrate and acknowledge efforts that exceed expectations, whether it's delivering added value to customers or supporting colleagues. Just as interest compounds over time, the little things we do can make a substantial difference.