Assistant Branch Manager

Job Responsibilities

• Coaches and develops employees to be able to cross-sell, employee sales knowledge, and sales performance.
• Aids Branch Manager with coaching and developing staff members, i.e. Personal Development Plans.
• Team building of subordinates, including promoting a positive culture.
• Ensures employee satisfaction and positive team culture.
• Recommends candidates for hire, termination, or discipline.
• Expertise in funding consumer loans, as well as reviews documentation for accuracy and completeness; assists members with completing documents; research and resolves related issues.
• Full knowledge of all operations in the branch, including but not limited to, audit, branch operations certifications, ATM fulfillment, vault and cash negotiable maintenance.
• Aids Branch Manager with the directing daily activities of the branch.
• Aids Branch Manager with direct supervision over branch personnel including: Determining personnel requirements of the branch and providing for the selection, placement, promotion or transfer of properly qualified personnel ensuring support of and compliance with equal employment programs and laws.
• Reviews progress of assignments, conducts performance appraisals and recommends salary adjustments, employee status change, etc.
• Develops higher levels of expertise in staff members by conducting Personal Development Plans and encouraging further education, participation in seminars and Credit Union training programs, and providing learning opportunities within the branch.
• Other duties as assigned.

Qualifications, Capabilities And Skills

• High School diploma or equivalent.
• College degree preferred.
• The position requires at least one year of experience in a leadership capacity at a financial institution as a Lead/Senior Level or with Supervisory experience within or in the banking industry.
• Preferred knowledge or experience in a Real Estate loan department, Consumer Lending, and general product knowledge.
• Preferred Business Development experience.
• Proven track record of increasing sales and profitability for assigned branch/department.
• Knowledge of Credit Union operations and audit experience.
• Demonstrated supervisory skills sufficient to manage a staff of three or more employees.
• Knowledge of Human Resource Laws and regulations.
• Ability to work independently and in teams to analyze business and personnel information and make sound decisions.
• Strong team-building and coaching skills.
• Strong interpersonal/analytical skills.