Assistant Branch Manager

About the role

Consumers Credit Union is hiring an Assistant Branch Manager for our Elgin-area branches, including Elgin Main, Gail Borden Main, Gail Borden South (South Elgin), and Elgin Mental Health Center.

Primary Duties And Responsibilities

• Provide coaching, training, and feedback to Branch Specialists.
• Cook up activities and schedules.
• Complete management tasks such as delivering Performance Reviews, Development Plans, and Performance Improvement Plans.
• Assist members with opening various types of accounts, assisting with escalated service issues, and completing special service requests.
• Oversee and manage branch responsibilities and operational functions, like ATM, ITM, dispatch, vault, ordering currency, regulatory compliance, and conducting audits.
• In the absence of the Branch Manager, run the branch.

Qualifications

• H.S. Diploma or Equivalency is required.
• 2 to 5 years of management experience in a retail environment.
• Financial Services experience is preferred.
• Bilingual in Spanish preferred.
• Leadership, people management, mentoring and coaching skills.
• Service-oriented, professionalism, decision making and judgment skills, and excellent communication skills are necessary.
• Flexibility to work roughly 45 hours per week between the following hours: Monday – Friday: 8AM - 6PM; and Regular Saturdays: 8AM-2PM.

Pay

The salary range for this role is $46,144 - $69,216 per year. This role is eligible for an annual bonus opportunity. A specific salary offer considers factors including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs.

Schedule

You will be eligible to participate in the 401(k) savings plan at any time. You will be automatically enrolled in the pension plan following six months of employment and 1,000 hours of service and reaching age 20.

About CCU

Founded in 1930 and headquartered in Lake Forest, IL, Consumers Credit Union has $4.3 billion in assets and serves more than 275,000 members, making it one of the largest credit unions in the state. CCU believes that nobody needs banks on every corner, but everyone needs people who are in their corner. We’ve been recognized as a Great Place to Work®, and we’re committed to growing both our business and our people. To learn more, visit myconsumers.org

Equal Opportunity Employer

Consumers Credit Union provides eligible employees an opportunity to participate in our medical (High Deductible, HMO and PPO), dental, vision, spending accounts, short-term disability, long-term disability, life insurance and other plans effective date of hire. We are committed to providing access, equal opportunity and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If reasonable accommodation is needed to participate in the job application or interview process please contact our Human Resources team at: HR_Dept@myconsumers.org or 877-275-2228.