Assistant Branch Manager

About the role

Communication Federal Credit Union has proudly served our members for over 85 years, with a deep commitment to serving our communities, providing financial education, and supporting local organizations. We are passionate about the Credit Union philosophy, "People Helping People" and we empower our team to deliver on that promise. Working at CFCU means working alongside a diverse group of financial professionals sharing a common goal, to create exceptional member experiences. Our culture is meant to encourage trust and allow collaboration, while enabling each employee to meaningful impact our organization as well as the communities we serve.

Responsibilities

• The Assistant Branch Manager is responsible for overall operations and staff supervision in the Branch Manager's absence. Perform all essential function of any branch position as needed including processing transaction, loan interviewing, completing reports etc.
• Collaborate with Branch Manager about daily branch operations.
• Interview members for loan applications and assists with the loan process.
• Resolve member inquiries regarding credit union products or services.
• Provide excellent service to members.
• Perform basic teller or financial transactions.
• Explore opportunities to mentor employees.
• Supervise branch personnel in the absence of Branch Manager.

Requirements

• A collaborative individual with excellent interpersonal and communication skills.
• Strong attention to detail and accuracy.
• Ability to organize and prioritize workflow.
• Experience and knowledge to handle situations in a calm and resolute manner.
• High School Diploma or GED required; 2 years of college level courses preferred.
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