Assistant Branch Manager

Duties And Responsibilities

• Aid the Branch Manager with operational and financial activities to enhance branch profitability.
• Lead and support the organization to reflect the company's mission and core values.
• Establish a team culture among service and installation personnel and uphold high standards of customer satisfaction.
• Administer and enforce company policies and procedures within the branch.
• Engage and satisfy employees by providing coaching, feedback, and timely performance evaluations.
• Support business forecasting, budgeting, and report generation, ensuring timely paperwork.
• Manage inventory control, including understanding costs, turnover ratios, ordering, and receiving products.
• Recruit, select, onboard, and train branch employees.
• Review financial and operational information with the Branch Manager to identify trends and potential issues, and support prompt corrective actions.
• Optimize branch operations to ensure efficient service delivery and task completion.
• Support the Branch Manager in developing and executing sales plans to grow the branch's customer base.
• Collaborate with the Branch Manager, local management, and personnel to maintain safety protocols in the field.

Education And Experience

• Strong interpersonal and communication skills (oral and written).
• Ability to self-start, motivate individuals, and work effectively as part of a team towards common goals.
• Proficiency in analyzing cost data and forecasting to align with branch goals and objectives.
• Ability to build and maintain a positive team culture by recruiting, motivating, and training staff.
• Knowledge of building a safe, accident-free, and healthy work environment.
• Strong analytical skills, financial acumen, and attention to detail.
• Computer proficiency, particularly with Microsoft applications.
• Experience in estimating and processing field change orders with urgency.
• Self-motivation to follow through the estimate process from start to finish.
• Minimum of 5 years of experience in a fast-paced service organization, with demonstrated leadership or supervisory experience.
• Bachelor’s degree preferred, and 2 to 4 years related experience, or equivalent combination of education and experience.