Assistant Branch Manager

About the role

The Assistant Branch Manager partners with the Branch Manager to drive branch growth by managing customer relationships, directing daily operations, supervising and developing team members, and ensuring exceptional customer experience. Acts as a leader within the branch, fostering a positive, motivated, and diverse team environment, and serves as acting manager in their absence. Mentor and coach to colleagues in areas of performance, product knowledge, account opening and customer experience process.

Location: South Hadley, MA