Assistant Branch Manager

About the role

This position partners with the Branch Manager to support and coordinate route drivers and customer deliveries for the branch. The Assistant Branch Manager shares responsibility for safety management, advancing sales activity, staff development and retention, facility maintenance, and the overall stewardship of branch resources. In the Branch Manager’s absence, the Assistant Branch Manager provides guidance to all branch personnel.

Responsibilities

• Ensure compliance with all regulatory agencies and requirements, including OSHA, FDA, and Airgas USA, LLC policies and procedures (SOPs).
• Review safety events to recommend improvements and eliminate recurrences.
• Maintain alignment with all regulatory (OSHA, FDA, EPA, DOT) requirements, training, and records.
• Provide guidance and support to direct reports in alignment with company policies and values.
• Share responsibilities to support business effectiveness and team professional growth.
• Ensure all customers receive excellent service and timely, courteous follow-up.
• Support the accuracy of sales-related paperwork, inventory management, and branch shipments.
• Advance sales activity for walk-in business and assist outside sales with quotes and leads.
• Utilize TRIPS and monthly dashboards to inform daily routing and sound business decisions.
• Support the scheduling of preventative maintenance for the facility and vehicle fleet.
• Maintain accurate records and contribute to the continuous improvement of safety and quality programs.

Required Qualifications

• One year of prior supervisory and/or demonstrated leadership experience.
• Customer service experience.
• High School Diploma or equivalent preferred, with one to three years related experience and/or training or equivalent combination of education and experience.
• Must be at least 21 years of age.
• Must have a valid Class B driver’s license.
• Must have HAZMAT endorsement.
• Must have at least one year of verifiable commercial driving experience within the last 5 years.
• Successful completion of Airgas Background and Motor Vehicle Check.
• DOT Clearinghouse verification from previous employers is required.
• Ability to routinely lift 25 – 75 lbs., and occasionally lift 76 to greater than 100 lbs.
• Willingness to work outdoors and in inclement weather.
• Ability to maintain a drug-free workplace.
• Adherence to and enforcement of all safety regulations and policies.

Preferred Qualifications

• Touch freight delivery experience.
• SAP or similar software system experience.
• Intermediate skills operating a computer in Google Platform environment is recommended.
• Ability to deal effectively with a diversity of individuals at all organizational levels.
• Excellent oral and written communication skills; well organized; creative problem solving; strong service orientation; strong interpersonal skills and ability to influence, work independently and as part of a team.
• Basic product knowledge of welding, safety, gases and hardgoods supplies is recommended.
• Ability to excel in a deadline-oriented environment and demonstrate a high level of competence in organizing and prioritizing multiple work assignments.
• Forklift experience.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance.
• 14-week paid childbirth benefit.
• 401(k) Retirement Plan with company match.
• Tuition Assistance.
• Paid Holidays, Vacation, and Sick time.
• Benefits start after 30 days of employment.