Jobs · Customer Service · Oregon

Assistant Branch Manager

1st Security Bank of Washington · Ontario, OR · 1 mo ago
On-siteCustomer Service$25–$31.25/hrFull-time
We need to produce HTML fragment with sections: About the role? The posting includes a paragraph about company culture, maybe "About the role" or "About the company". The instructions: use

for section headings (e.g. About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule). Use
  • for any list of duties/requirements/benefits, and

    for prose. Do NOT repeat the job title as a heading. Do NOT put Job ID / requisition numbers as headings — fold minor metadata into a short

    or drop it. Preserve ALL substantive information; do NOT invent or summarize away detail. Remove cookie/navigation/legal/EEO/equal-opportunity/scam-warning boilerplate, duplicated lines, and application instructions. IMPORTANT: include a section ONLY when the posting has real, specific content for it — never emit a heading followed by filler/placeholder text (e.g. "commensurate with experience", "not specified", "N/A", "varies", "TBD") and never create Pay/Schedule/Benefits sections unless the posting actually states them. Prefer a few substantive sections over many thin ones. Output ONLY the HTML fragment — no /, no markdown code fences. We need to parse the posting. Content: - Opening paragraph: "A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm." - Then "POSITION SUMMARY: Responsible for the delivery of high quality, efficient operations, sales, and service to Bank clients. This includes the professional development of all staff to include proper hiring, training, and coaching of all employees. Primary responsibility for the certifications, operations and audit functions of the retail branch. Participates in branch training and cross-training for all newly hired and existing employees." - Then "ESSENTIAL DUTIES AND RESPONSIBILITIES include the following:" followed by a long list of duties (each line starts with a verb). We need to turn these into a

    • list. - Then "BENEFITS AND PERKS" with list: Full medical, dental, and vision coverage for individual or family plan. Life insurance. Long-term disability insurance. 401K matching program. Paid sick and vacation time. - Then "OUR CORE VALUES" with list of values (each bullet). Should we treat as a section? Possibly "Values" or "Core Values". The instruction list includes sections like About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Core Values not listed but we can still include if substantive. However they said "Prefer a few substantive sections over many thin ones." Might combine core values into About the role or maybe a separate "Values" section. But they gave examples but not exclusive. I'd include a section for Core Values as it's substantive. - Then "EDUCATION and/or EXPERIENCE" with requirements: High school diploma or equivalent and at least three years banking experience and/or experience within a financial institution, including one-year supervisory experience. Ability to demonstrate compliance with all bank regulations that pertain to this position and must be able to keep up to date on regulation changes. Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs. Must be bondable. - Then "COMPUTER SKILLS": To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. - Then "PHYSICAL DEMANDS AND WORK ENVIRONMENT": description. - Then "Salary Range: $25.00 to $31.25 per hour". That's Pay info. - Then "Equal Opportunity Employer ..." which is boilerplate to remove. We need to decide sections. Potential sections: - About the role (or About the company) – could include the opening paragraph about company culture and position summary. - Responsibilities – essential duties list. - Requirements – education/experience, computer skills, maybe physical demands? Could combine. - Benefits – benefits and perks. - Pay – salary range. - Possibly "Work Environment" – physical demands. But we need to avoid thin sections. Maybe combine Requirements and Qualifications into one "Requirements" section covering education/experience, computer skills, physical demands? But physical demands maybe separate? However they said prefer few substantive sections over many thin ones. So we could have: - About the role (company overview + position summary) - Responsibilities (essential duties) - Requirements (education/experience, computer skills, physical demands, bondable, etc.) - Benefits (benefits and perks) - Pay (salary range) We could also include Core Values as part of About the role. Let's extract substantive content. About the role: combine opening paragraph and position summary. Opening paragraph: "A GREAT PLACE TO WORK AND BANK Join our team! 1st Security Bank team members deliver service that "WOWs" each other and our customers. We value relationships, teamwork, community, and professional growth in a safe, friendly, and progressive workplace. We celebrate diversity and support equality for all. If you share these core values and are committed to career excellence, let us help you reach your dreams! If you are the type of individual that would enjoy working at one of the Puget Sound's Best Places to Work for 10 years in a row and focuses on providing an exceptional client experience, then 1st Security Bank is the place for you. 1st Security Bank was named a bronze medal winner in its class in the Puget Sound Business Journal's Best Workplaces contest in its first year nominated and is also consistently rated a 5 star Bank in Washington State by Bauer Financial, an independent bank rating firm." Position summary: "Responsible for the delivery of high quality, efficient operations, sales, and service to Bank clients. This includes the professional development of all staff to include proper hiring, training, and coaching of all employees. Primary responsibility for the certifications, operations and audit functions of the retail branch. Participates in branch training and cross-training for all newly hired and existing employees." We can combine into a couple paragraphs. Responsibilities: list of essential duties. Need to extract each bullet. Let's copy the list: - Must adhere to the Core Values of 1st Security Bank and demonstrate dependability and reliability in all aspects of the position - Understands and promotes the Bank’s Customer Service Protocols in daily branch operations - Completes monthly certifications to ensure compliance with current 1st Security Bank policies and procedures - Ensures the branch receives an annual audit score of “Satisfactory” - Provides leadership by collaborating with the Branch Manager on providing training and supervision to the Customer Service Representatives and Personal Bankers by scheduling documented weekly coaching sessions with each team member - Assists the Manager in attaining branch goals by coaching employees on their sales and referral activities - Meets weekly with the Branch Manager to discuss retail updates, tasks, and employee status and referral goals - Provides skills training, cross-training for advancement, and supervision to employees by scheduling documented weekly coaching sessions with each team member and utilizing their Branch Development Plan - Provides operational support by communicating, implementing, and monitoring compliance with Bank policies and procedures - Must know the features and benefits of 1st Security’s products and services - Required to be fully knowledgeable and skilled in the areas of teller, vault and safe deposit box to support and back-up the team when needed - Performs Personal Banker functions/duties, including opening new accounts for both consumers and business customers, as needed - Ability to multitask and prioritize job responsibilities, as required, while maintaining organization - Ensures excellent customers service skills are practiced by all staff members - Professional oral and written communication skills and follow-up when corresponding with employees and customers - Ensures sufficient staff coverage to meet customer needs - Primary contact for branch facility issues - Maximizes income and minimizes expense through ongoing improvements of branch procedures and practices - In the absence of the branch manager, is responsible for branch administration and operations including product sales, customer services, security and safety - Researching and problem-solving customer issues or complaints that require a management-level decision. - Supports management decisions and goals in a positive, professional manner and always represents the bank with a high level of integrity - Travels to assigned 1st Security Bank locations as business needs require - Performs other duties as assigned We need to keep all. Requirements: Education/experience, computer skills, physical demands, bondable, etc. Education/experience: - High school diploma or equivalent and at least three years banking experience and/or experience within a financial institution, including one-year supervisory experience. - Ability to demonstrate compliance with all bank regulations that pertain to this position and must be able to keep up to date on regulation changes. - Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs. - Must be bondable. Computer skills: - To perform this job successfully, an individual should be proficient in Microsoft Office Products and other Database software. Physical demands and work environment: - The employee will operate in a general office environment, using office equipment such as a phone, computer, adding machine and currency/coin counters - The employee must be able to stand for extended periods of time and bend, reach and squat occasionally when accessing safety deposit boxes, storage or supplies. - As part of the daily work demands, occasional lifting and moving of objects up to 25 pounds is required. - The noise level in the work environment is usually quiet to moderate, as compared to a private office, with light foot traffic and office equipment. The employee must be willing and able to interact frequently with the general public. We could combine these into a Requirements section with sub-sections? But we only allowed
      • for lists. Could have multiple
          inside section. We could have a Requirements section with multiple
            lists: Education & Experience, Computer Skills, Physical Demands. But we need to avoid too many thin sections. Having one Requirements section with multiple lists is okay. Benefits: list. - Full medical, dental, and vision coverage for individual or family plan. - Life insurance. - Long-term disability insurance. - 401K matching program. - Paid sick and vacation time. Pay: Salary Range: $25.00 to $31.25 per hour. We should not include Equal Opportunity Employer boilerplate. Now produce HTML. Structure:

            About the role

            ... combined paragraphs ...

            Responsibilities

            • ...
            • ...

            Requirements

            Education and Experience:

            • High school diploma or equivalent and at least three years banking experience and/or experience within a financial institution, including one-year supervisory experience.
            • Ability to demonstrate compliance with all bank regulations that pertain to this position and must be able to keep up to date on regulation changes.
            • Knowledge of the Bank Secrecy Act and Anti-Money Laundering policies, procedures and related programs.
            • Must be bondable.

            Computer Skills:

            • Proficient in Microsoft Office Products and other Database software.

            Physical Demands and Work Environment

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