Assistant Bookkeeper

Benefits

• 401(k) matching
• Employee discounts

Job Summary

The Administrative & Bookkeeping Support Associate is responsible for providing day-to-day office, customer, and bookkeeping support to ensure smooth business operations.

Responsibilities

• Correspond with vendors and customers via phone and email.
• Answer phones, take messages, and return calls professionally.
• Scan, copy, and file documents as needed.
• Aid in pricing orders and double-check pricing from designers.
• Place orders with vendors and write orders for back-office use.
• Update Google spreadsheets with order and shipping details.
• Send weekly updates to customers regarding order statuses.
• Track deliveries and tag orders with special order tickets once received.
• Notify customers when orders arrive and coordinate delivery.
• Follow up on problem orders, returns, and warranty claims.
• Send thank-you notes to customers who complete projects.
• Follow up with customers who received quotes but did not place orders.
• Create and send invoices and customer statements.
• Record customer payments in company software.
• Prepare and complete bank deposits.
• Receive inventory and maintain accurate records.
• Generate and maintain reports.
• Stock shelves, assist with inventory counts, and wait on customers as needed.

Qualifications

• Strong communication and organizational skills.
• Basic computer skills with proficiency in Microsoft Office, particularly Excel.
• Ability to learn industry-specific software quickly.
• Attention to detail and accuracy in record-keeping.
• Ability to manage time effectively and meet deadlines.
• Customer service experience preferred.
• Prior education or work experience in a related field preferred.

Goals

Provide accurate and timely administrative and bookkeeping support. Maintain excellent communication with both customers and vendors. Help ensure smooth business operations through strong organization and follow-through. Contribute to a positive customer experience with timely updates and professional service. Kansas Lumber Homestore is a drug-free workplace and an Equal Opportunity Employer. We do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, disability, or any other protected class under federal, state, or local law.